Inside Sales Representative at Merchants Metals LLC – Schaumburg, Indiana

A Day in the Life of an Inside Sales Representative

As an Inside Sales Representative in our Indianapolis branch, you’ll be the driving force behind building strong customer relationships and uncovering new sales opportunities. You’ll spend your day engaging with customers, asking great questions, and identifying how we can support their business—even if they’re brand-new prospects.

This role is ideal for someone who loves providing exceptional customer service, thrives in a fast-paced environment, and isn’t afraid to pick up the phone, follow up, and take initiative. You don’t need fencing industry experience—we’ll teach you the products. What we need is someone with motivation, curiosity, and a sales-driven mindset.

You’ll manage inquiries, prepare quotes, coordinate orders, solve problems, and ensure every customer interaction is smooth and professional. With minimal counter sales at this location, you’ll excel by being proactive, organized, and always one step ahead of your customers’ needs.

• Pay: Competitive hourly pay + incentive paid out monthly post-paid training
• Work-life balance: Monday through Friday, no weekends!!

A Successful Inside Sales Representative Candidate Must Have:

• One to three years’ experience in inside sales, sales, or customer service
• A high school diploma or GED
• Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently.
• Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations.

Why Work with Us?

• We offer a competitive salary and benefits, including health, dental, and vision coverage for you, your spouse, and your dependents.
• We invest in your retirement with a strong company match in your 401K
• We plan for the unexpected with company-paid and long- and short-term disability insurance
• We offer benefits that fit your situation with optional add-ons like Legal Shield, Identity Theft Protection, Critical Illness insurance, and Accident insurance.

Apply Now!

When you apply, our recruiter will review it. If your skills match our needs, the recruiter will contact you for a phone interview. From there, you’ll interview with the hiring manager. Once a job offer has been made, a background check and drug screen are required.