Plumbing Administrative Coordinator at Neffsville – Lancaster, Pennsylvania

The Excavation Coordinator provides administrative support to the Excavations Manager and team by performing a variety of administrative functions in an independent, organized and detailed oriented manner.

About Neffsville

Join a company that’s been keeping Lancaster comfortable for more than 80 years! At Neffsville Plumbing, Heating & Cooling Services, we take pride in exceptional service, strong teamwork, and helping our employees grow and succeed in their careers.

Why Join Our Team?

• Competitive Pay 
• Weekly Paycheck 
• Performance Bonus Opportunities
• Company-Provided Tools
• Company-Provided Vehicle & Fuel Card
• Free Uniforms
• 401(k) Match & Health Benefits (Medical, Dental, Vision) 
• Short & Long-Term Disability + Company Paid Life Insurance 
• Paid Time Off (PTO) + Paid Holidays
• Employee Assistance Program 

JOB SUMMARY/OBJECTIVE:

ESSENTIAL JOB FUNCTIONS:

Issue permits for upcoming excavations.

Process excavation folders; reconcile and process all related paperwork.

Triage customer service issues; follow up with customer on any concerns.

Maintain various departmental spreadsheets (i.e. Miss Utility Data Report).

Complete and track required permits and Miss Utility requests for each job.

Assist with assignment of excavation crews for each job.

Ensure excavation crews have assignment, permits, job sheets to complete work

Contact appropriate jurisdictions to schedule inspections (work compliance).

Contact appropriate utilities if issues arise with marking or line breakage occurs.

Crew Scheduling in ServMan and maintain accurate crew availability.

Maintain updated scope of work for all jobs.

Assist with crew’s timekeeping.

Answer telephone and maintain filing system of all documents.

Receive appropriate documentation from estimators and job crews and scan into database.

Assist with other duties as assigned.

Function as back up for Sales Coordinator.

OTHER JOB FUNCTIONS:

Assist with other duties as assigned.

Function as back up for Sales Coordinator.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is performed in a fast-paced office environment. Some field work / branch visits may be required

QUALIFICATIONS/ABILITIES:

Ability to effectively communicate at all levels of the organization.

Ability to work professionally under pressure during high-volume work.

Ability to multitask and prioritize (or reprioritize) tasks on very short notice.

Excellent organizational and time management skills.

Excellent Customer Service skills.

Strong interpersonal skills.

Ability to maintain strict confidentiality.

EXPERIENCE/EDUCATION:

High school or equivalent experience.

Minimum of three years’ office administration experience required.

Residential home services experience preferred

Strong P.C. skills; Intermediate Proficiency level of Excel.