Referrals Specialist at West Hawaii Community Health Center Inc – Kailua Kona, Hawaii

Starting at $19.50/hr •This position is on-site at our Kona offices, where you’ll be part of a supportive, collaborative team.

Hawaii Island Community Health Center is growing — and we’re looking for someone who cares as much about people as we do. If you’re passionate about helping patients get the care they need, thrive in a supportive team environment, and want a career with purpose, this role may be the perfect fit for you!

As a Referrals Specialist, you’ll play a vital role in the patient care journey. You’ll help coordinate specialty referrals, support patients through every step, and contribute to the health and well-being of our island community.

• Coordinate, track, and follow up on patient referrals
• Collaborate with providers and care teams
• Maintain accurate clinical documentation and medical records
• Assist with patient travel coordination for appointments
• Support quality improvement initiatives and ongoing training
• Provide excellent service to patients and families
• Maintain compliance with HIPAA, OSHA, and organizational standards
• Adapt smoothly to daily workflow changes

Your work ensures patients get timely, quality care — and that makes you essential to our mission.

• Monday–Friday (most weekends off!)
• Shifts between 6:30 AM–6:00 PM (8‑ or 10‑hour schedules)

• Medical, Dental & Vision Insurance
• Retirement plan
• Paid time off
• Pet insurance
• Employee Assistance Program
• Additional ancillary benefits
• Professional development & supportive leadership

• High school diploma or GED
• 1 year of clinical office experience (or equivalent combination of training/experience)
• Preferred skills:
  • Familiarity with QUEST & other insurance programs
  • Knowledge of Hawaiʻi Health Care Networks
  • ICD‑10 & CPT coding knowledge

If you want a fulfilling role where you can grow professionally and make a meaningful impact, we’d love to hear from you.

Apply today and take the next step in your career!