Supervisor - Payment/ Accounts Receivables at Trinity Health System – Steubenville, Ohio

Job Summary:

The Payment/Accounts Receivable Supervisor manages all functions of the organization’s billing and accounts receivable to maximize cash flow while maintaining and improving internal and external customer relations. In conjunction with billing specialists, this position will contribute to the day-to day operations on all issues related to the revenue cycle function, provide analysis, create written processes and train others in implementing a cross functional revenue cycle team. In addition to billing and reimbursement expertise, this position requires a self-motivated, organized, detail-oriented person, with superior critical thinking and communication skills.

Key Essential Job Responsibilities:

• Accomplishes billing human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets billing operational standards by contributing billing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying billing system improvements.
• Meets billing financial standards by providing annual billing budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Accomplishes billing departmental objectives by measuring billing results against plans; evaluating and improving methods; making required changes.
• Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.
• Reconciliation oversight of ERAs, EFTs, payment posting, bank deposits and bank statement.
• Reviews, manages, and audits cash boxes and TOS collections.
• Approves credit/refund requests by reviewing documentation.
• Reviews and provides oversight of credit card terminals.
• Reviews, manages accounts receivable including but not limited to insurance follow up and rejections, statement and credit reports, and collection accounts.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes accounting and organization mission by completing related results as needed.
• Plan and implement reimbursement strategies, which maximize revenue and efficiency.
• Monitor and develop policies and procedures for reimbursement of claims.
• Other duties as assigned

Required qualifications to be successful in this role:

• Minimum of five (5) years of medical billing experience preferred
• Healthcare Administration or business degree is preferred
• Knowledge of healthcare reimbursement and third party payer regulations and medical terminology required
• Working knowledge of regulatory requirements pertaining to health care operations and their impact on operations
• Strong problem-solving skills and ability to make timely decisions
• Strong attention to detail
• Medical Billing knowledge/experience preferred
• Auditing (Billing Specialists)