Senior Exports Agent at Priority Worldwide – hanover, Maryland

Who We Are…

Make a difference by joining Priority’s international team, dedicated to delivering the Ultimate Customer Experience while leveraging cutting-edge technology and advancing environmental initiatives.

At Priority Worldwide, you join a diverse, global organization in a fast-paced, dynamic environment where you will grow your career, influence operations, and make an impact through humanitarian, technological, and environmental initiatives.

Who You Are…
The Senior Air Exports Specialist is a key leader in our international operations team, focusing exclusively on air export shipments. You are a seasoned, detail-oriented professional with a proven track record in air freight, compliance, and team leadership. You thrive in a high-pressure, customer-focused environment, guiding your team and collaborating across departments to ensure seamless, compliant, and cost-effective air shipments worldwide.
You are a strong communicator, adaptable to diverse cultural and linguistic environments, and committed to mentoring less experienced team members.

• 5+ years of Air Export experience (Ocean experience is a plus, but air is primary)
• CargoWise experience preferred
• IATA Certification strongly preferred
• Proven experience handling complex international air cargo shipments from start to finish (A–Z)
• Expert knowledge of international air export regulations and documentation
• Strong customer service orientation with excellent communication skills
• Ability to prioritize, problem-solve, and make critical decisions under pressure
• Experience managing relationships with carriers, vendors, and agents
• On-site work required in either Baltimore, MD or Los Angeles, CA
• This role does not provide visa sponsorship or relocation assistance

As a Senior Air Exports Specialist, you ensure the efficient, compliant, and cost-effective movement of international air freight from booking through delivery. You will take ownership of complex shipments, lead process improvements, mentor junior staff, and act as a primary point of contact for high-value clients and key accounts.

• Manage and oversee air export shipments from booking to delivery, ensuring timeliness and compliance
• Serve as the subject matter expert for international air export documentation, including AES filings, commercial invoices, packing lists, certificates of origin, and DG shipments
• Lead carrier bookings, rate negotiations, and contract approvals
• Coordinate with domestic and international agents to ensure smooth operations and compliance with all regulations
• Proactively track cargo, update clients, and resolve operational issues
• Review, audit, and improve export processes to enhance efficiency and accuracy
• Provide mentorship and guidance to junior export staff
• Prepare and present export reports, shipment statistics, and performance metrics to management
• Ensure all shipments adhere to Priority Worldwide’s standards and corporate environmental initiatives

Individual compensation packages are based on experience, qualifications, and skill set.

• Salary: $65,000–$85,000 annually (depending on experience)
• Comprehensive Benefits Package (Medical, Dental, Vision)
• 5 Work from Home days per month
• 2 Weeks Paid Time Off and 5 Personal Days
• 3 Days of Paid Volunteer Time
• Quarterly Bonus Program
• 529E College Savings Program
• Retirement Plan
• $20,000 Term Life Insurance Plan
• Mental Health Plan
• Identity Theft Protection Plan

Priority Worldwide is an equal opportunity employer. We are committed to merit-based hiring and creating a fair and equitable workplace for all employees.