Revenue Cycle Liaison II at RWJBarnabas Health – Oceanport, New Jersey

Job Title: Liaison II

Location: System Business Office

Department Name: Patient Accounts Training & Ed

Req #: 0000240877

Status: Salaried

Shift: Day

Pay Range: $54,796.00 - $82,783.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

This Revenue Cycle Liaison II works in conjunction with the Revenue Cycle Liaison I, serving as a point of contact for assigned practices, acting as a guide to the indicators of Revenue Cycle success, translating information to support operations in the achievement of strategic goals, promptly responding to practice inquiries, engaging in regular practice interaction via e-mail, conference calls and in-person visits. The primary goal of the Revenue Cycle Liaison is to ensure practice satisfaction, accountability and operational support as it relates to the success of the Revenue Cycle. The ideal candidate would possess a strong desire to share knowledge and promote information sharing both within and outside of the team. The Revenue Cycle Liaison II successfully completes diverse tasks, applies and enhances knowledge and skill in both usual and unusual issues and needs minimal guidance in addressing unusual situations.

Qualifications:

Required:

• BA/BS or equivalent work experience
  3 - 5 years’ experience in healthcare operations or accounting/financial practices
  Proficient in all MS Office Products
• Intermediate Skills in MS Excel Required
  Proficient communication & presentation skills

Preferred:

• HFMA Membership with Certified Specialist Physician Practice Management (CSPPM) preferred (within 1 year of hire)

Scheduling Requirements:

• Full-Time, Salaried position– 37.5 hours a week
• Travel to Oceanport, NJ as needed
• Some travel may be required throughout the healthcare system for on-site collaboration.

Essential Functions:

• Develops and maintains current knowledge of Revenue Cycle Management for Physician Services.
• Utilizes this knowledge to develop a relationship with internal and external teams ensuring clear communication and alignment on objectives.
• The Revenue Cycle Liaison will use their advanced knowledge of Revenue Cycle to function independently determining opportunity the opportunity for, scheduling, and leading multidepartment strategic meetings as it relates to physician registration, billing and coding accuracy and opportunity for denial trending and reduction planning.
• Identify and analyze trends based on the review of daily/weekly/monthly KPI reports and dashboards. Present potential solutions to department and Revenue Cycle leadership.
• Collaborates with the Revenue Cycle Process Improvement Training & Education teams on developing education materials based from the resolutions/outcomes of the improvement opportunities presented at inter disciplinary meetings.
• Provides a compassionate and supportive environment with prompt and consistent service.
• Adheres to patient rights: provides for the confidential treatment of all communications and records.
• Demonstrates professionalism with families, visitors, physicians, co-workers and supervisors.
• Utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions.
• Organizes work sets priorities with a minimum of supervision and seeks guidance as appropriate.
• Participates in ongoing education as required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer