Showroom Consultant - Countertop Fabricator & Installer at Trindco Premium Countertops – Suffolk, Virginia

Trindco Premium Countertops is growing and has an immediate opening for a Showroom Consultant.

The Showroom Consultant is the face of our retail business, responsible for guiding homeowners, designers, and contractors through the countertop selection and purchasing process. We operate using Synchronous Flow principles, meaning our goal isn't just to generate revenue, but to maximize profitability (Throughput, or $T).

Your primary focus will be advising customers, generating accurate quotes using Moraware and our pricing tools, and actively guiding clients toward our stock material programs. Additionally, you will facilitate slab viewing appointments for both our retail clients and our Big Box (Home Depot/Lowe's) customers.

• Greet walk-in customers and manage scheduled showroom appointments
• Guide customers through material selections
• Generate quotes using Moraware and Google Sheets
• Follow up on outstanding quotes and close sales to meet monthly $T and volume targets
• Conduct yard tours and slab viewing appointments
• Facilitate slab views for our Big Box (Home Depot and Lowe's) customers, ensuring they understand the natural variations in stone and sign off on their specific slabs
• Ensure all customer selections, signed contracts, and deposits are accurately recorded
• Provide a clean, detailed handoff to the Project Management team so the job can be scheduled for template and production

Trindco offers competitive wages, health insurance, life insurance, LT disability, dental insurance, 401(k), and paid holiday/vacation time

• 1–3+ years of retail sales or design experience, preferably in countertops, kitchen & bath, flooring, or home remodeling
• Strong interpersonal and consultative selling skills
• Must be highly organized and capable of managing multiple active quotes
• Comfortable learning and utilizing quoting software - Moraware and Google Sheets for pricing calculations
• Adaptable and willing to learn our Synchronous Flow methodology to understand how sales decisions impact manufacturing capacity and profitability