Administrative Assistant - Temporary at Case Systems / BOSTONtec – Midland, Michigan

The Temporary Administrative Assistant provides administrative and front-desk support during a maternity leave coverage period. This role supports the President and leadership team with day-to-day administrative tasks and serves as a first point of contact for visitors, callers, and employees. Responsibilities will scale based on the individual’s skill set and how quickly they are able to learn internal systems and processes. Flexibility, professionalism, and a service-oriented mindset are essential.

Work Schedule Expectations

• Pre-Leave Training: Part-time for approximately 2–3 weeks prior to the start of maternity leave, working alongside the incumbent for hands-on training and knowledge transfer.
• Leave Coverage Period: Preference for full-time (40) hours while the incumbent is on leave (mid/late May through August).
• Post-Return Support: Part-time for approximately 1–2 months following the incumbent’s return, to support transition and continuity.

Essential Functions, Duties, and Responsibilities

Front Desk & Office Support

• Answer and route incoming phone calls with professionalism.
• Greet, sign in/out, and direct visitors, interviewees, vendors, and delivery drivers.
• Assist employees with general questions or direct them to the appropriate department.
• Receive and distribute mail and packages.

Executive & Administrative Support

• Monitor the President’s email inbox for priority messages, flagging or routing items as appropriate.
• Monitor and maintain the President’s calendar, including scheduling meetings and avoiding conflicts.
• Coordinate meetings, including room setup, Teams links, materials, and basic logistics.
• Upload meeting materials and attachments to digital tools as needed.
• Track and assist with task lists and follow-ups as requested.
• Prepare and submit expense reports.

Meetings, Events, and Projects

• Take meeting minutes as assigned, including leadership team meetings.
• Assist with preparation for internal meetings, orientations, and company events (e.g., employee meetings, new hire orientations).
• Support basic travel arrangements for executives and leadership team members, as needed.
• Assist with presentations, document formatting, scanning projects, and general administrative projects.

Collaboration & Communication

• Serve as a professional point of contact between leadership, employees, and external partners.
• Build positive working relationships across departments.
• Handle sensitive and confidential information with discretion at all times.

Safety & Values

• Work in a safe manner, following all company safety rules and regulations.
• Support and uphold company values: Teamwork, Integrity, Positive Attitude, Achievement, and Growth.
• Perform other administrative duties as assigned.

Required / Preferred Qualifications

• Prior experience in an administrative assistant, office assistant, or receptionist role preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and phone etiquette.
• Professional verbal and written communication skills.
• Ability to multitask, prioritize work, and adapt in a fast-paced environment.
• High level of discretion and confidentiality.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and general office technology.
• Friendly, approachable, and dependable with a consistent attendance record.

Physical Demands and Work Environment

While performing the duties of this administrative position, the employee is regularly required to sit, talk, see, and hear. The employee may occasionally need to stand, walk, stoop, kneel, or reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. The work environment is typically an office setting with low to moderate noise levels.

The information contained in this position description is intended to describe the general content and requirements for the successful performance of the position. It is not an exhaustive list of duties, responsibilities or requirements. Additional duties and requirements may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

About Case Systems and BOSTONtec

At Case Systems and BOSTONtec, we pride ourselves on being one of the top employers in the Midland area, a reputation we've built through our commitment to our core values of Integrity, Teamwork, Positive Attitude, Achievement, and Growth. We strive to create a warm and welcoming environment for employees, customers, vendors, and other business partners, and we are committed to helping make the communities we live and work in better. We understand our employees are our most valuable resource, playing a crucial role in meeting and exceeding our customers' expectations and driving the success of the company. Here's what we offer to ensure our team members feel valued and supported:

Comprehensive Compensation and Benefits

• Wages – at or above regional market rates
• Health and Wellbeing – Medical, dental, vision, life, and disability insurance, as well as flexible spending account and health savings account options
• Financial Security – 401(k) retirement savings plan with company match and profit-sharing
• Work / Life Balance – generous paid time off and paid holidays and schedule flexibility
• Support and Development – Employee Assistance Program, personal and professional development programs, and recognition programs

Community Engagement

Through our Community Giving Committee, we actively address needs in the Great Lakes Bay Region by providing funding and volunteering. We are active members of several local, state, and national associations, and we encourage employee participation on boards and committees. We partner with local schools and colleges to provide work-based learning opportunities.

Ready to Apply?

Are you ready to make a significant impact in a dynamic team? Apply now to become the Case Systems and BOSTONtec team. Join us and be a part of a company that cares deeply about its employees, customers, and community.