Busser - Tavernonna (Italian-Inspired Restaurant) at Hotel Phillips – Kansas City, Missouri

At Tavernonna, the energy of the room matters just as much as the food on the table. Our restaurant blends Italian comfort with a lively, social atmosphere—where guests come to gather, linger, and enjoy being taken care of. Behind every smooth service is a strong support team keeping the flow effortless.

Tavernonna is managed by Arbor Lodging, a leading hotel investment and management company with a growing portfolio throughout the United States, Mexico, and the Caribbean. Arbor partners with brands including Marriott, Hilton, Hyatt, and IHG and is known for a people-first, hospitality-driven culture.

This role is perfect for someone who takes pride in keeping things moving, notices the details others miss, and enjoys being part of a fast-paced, team-oriented environment.

Summary:

As a Busser at Tavernonna, you play a critical role in the guest experience by supporting servers and maintaining a clean, organized, and welcoming dining room. Your work helps ensure tables turn smoothly, service stays efficient, and guests feel comfortable throughout their visit.

Duties & Responsibilities:

• Clear, clean, and reset tables quickly and efficiently
• Assist servers by refilling water, delivering bread or shared items, and responding to guest needs
• Maintain cleanliness of the dining room, service stations, and surrounding areas
• Stock and restock supplies including glassware, silverware, linens, and plates
• Support smooth table turns during peak service times
• Communicate with servers and hosts regarding table status
• Remove trash and recyclables as needed throughout the shift
• Follow all sanitation, safety, and company standards
• Assist with opening and closing side work
• Complete additional tasks as assigned to support overall service flow

Requirements:

• Previous busser, food runner, or restaurant support experience preferred (but not required)
• Strong work ethic with attention to detail and sense of urgency
• Ability to work in a fast-paced, high-energy environment
• Team-oriented attitude with a positive, professional demeanor
• Ability to stand, walk, and lift up to 50 lbs for extended periods
• Availability for mornings, evenings, weekends, and holidays as needed
• Willingness to learn and grow within the restaurant

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.