Senior Conference Service Manager at Kona Kai San Diego, a Noble House Resort – San Diego, California

WE ARE

Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Senior Conference Service Manager to our island-inspired resort. Come out and be part of the serenity of peaceful waterfront views at our friendly full-service San Diego harbor view hotel, surrounded by eleven acres of lush tropical gardens and calm water scenery!

OUR CULTURE | INDIVIDUAL DISTINCTIVE, COLLECTIVE SOUL

The Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.

THE JOB:

We are currently seeking an individual who wants to be part of the Kona Kai culture and serve with a purpose. As the Senior Conference Service Manager you are the key liaison between the client and the hotel to provide execution and supervision of meeting and event banquet functions. This role is responsible for the planning, coordination, and execution of conferences, corporate meetings, and events. Additionally, this role serves as the primary point of contact for 30% of wedding clients, ensuring a seamless and personalized experience. This dual-function position requires exceptional organizational skills, attention to detail, and the ability to manage multiple events simultaneously while delivering outstanding service.

This role as Conference Service Manager requires skills such as organization, detail orientation, a positive attitude, flexibility, and a genuine desire to take care of others.

WHEN JOINING OUT TEAM AS THE Senior Conference Service Manager, YOU WILL RECEIVE:

• Pay Range of $80,000 - $85,000 annually
• Potential annual incentive payout of 0%-33% of base compensation, subject to plan terms and performance criteria.
• Health, dental, vision, and life insurance for Full-Time Employees
• Matching 401k after 1 year
• Travel discounts at partner Noble House Hotels around the country
• Supplemental benefits to select as Short-Term disability
• Paid holidays/ Vacation time
• On Demand Pay - your pay before payday
• Company Sponsored parking
• Nation wide discount program (inclusive of theme park, MLB, NFL and concert tickets )
• Free Meals
• Onsite Parking
• Dry Cleaning

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving, you:

• Education & Experience:
  • Associate degree or equivalent from a 4-year institution; or two years related experience
  • Experience in hospitality & wedding industries is a plus
  • Experience with event planning, wedding vendors and venues, is a plus
• Technical Skills:
  • Proficient in computer applications such as Microsoft - Excel, Word, Outlook and PowerPoint
  • Strong written and verbal communication skills
  • Read, write and speak English fluently
  • Ability to communicate effectively with the public and other colleagues
  • Impeccable work ethic and excellent organizational, time management, communication skills, and attention to detail
• Leadership & Communication:
  • Able to work independently and follow directives from leadership
  • Ability to plan, organize, and execute conferences, corporate meetings, and special events
• Other Preferred Qualifications:
  • Knowledge of wedding trends, etiquette and traditions

ARE YOU READY TO JOIN THE EXCITEMENT?

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply.

At Kona Kai San Diego, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.