Hotel Manager at The Great Northern – Snoqualmie, Washington

The Great Northern is seeking an experienced and results-driven Hotel Manager to oversee daily operations and lead our team in delivering exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, a passion for service excellence, and the ability to manage all aspects of hotel operations including front desk, housekeeping, maintenance, guest relations, and financial performance.

Key Responsibilities:

• Oversee all hotel departments to ensure smooth daily operations

• Lead, train, and motivate staff to provide outstanding guest service

• Manage budgets, forecast revenue, and monitor financial performance

• Develop and implement policies and procedures for operational efficiency

• Ensure compliance with health, safety, and legal standards

• Handle guest concerns and resolve issues promptly and professionally

• Monitor inventory, supplies, and vendor relationships

• Drive occupancy and revenue through effective sales and marketing strategies

• Report to ownership with regular updates and performance metrics