Outreach Coordinator ~ Serving Idaho at Frontier Psychiatry – Boise, Idaho

About Frontier Psychiatry
Frontier Psychiatry is a physician-led, tech-enabled telehealth organization on a mission to improve the mental wellbeing of people in rural communities nationwide. We deliver timely, scalable, and evidence-based care in psychiatry and addiction medicine through innovative virtual solutions that expand access to those who need it most.

Since our launch, Frontier Psychiatry has grown rapidly while maintaining a deep commitment to our founding purpose — lifting the mental wellbeing of underserved populations. Our work is guided by healthcare’s Quintuple Aim, which drives every decision we make:

• Deliver excellent patient care.
• Support the well-being of our team.
• Lower the total cost of care.
• Improve the population health of the communities we serve.
• Advance health equity.

If you’re passionate about meaningful work, innovation in behavioral health, and making a lasting difference in people’s lives, we’d love for you to join our team.

What You’ll Do

Provider & Referral Relationship Development

• Build and maintain strong relationships with referring providers, clinics, hospitals, schools, employers and other behavioral health organizations
• Educate healthcare partners on Frontier Psychiatry’s services, referral process, and patient access model
• Serve as the primary local contact for providers seeking psychiatric partners for their patients
• Conduct in-person and virtual meetings with healthcare partners to strengthen referral pathways
• Attend conferences, health fairs, networking groups and other events as necessary

Territory Growth & Business Development

• Identify strategic, high-volume referral opportunities to expand Frontier’s network across Idaho
• Develop and execute outreach strategies to increase awareness and utilization of Frontier’s services
• Track referral activity and identify opportunities for growth within the territory
• Support expansion into new communities, healthcare systems, and provider networks
• Attend networking groups and relevant events as necessary

Community Engagement

• Represent Frontier Psychiatry at healthcare events, provider meetings, and other community gatherings
• Build relationships with local healthcare leaders, clinics, and organizations that serve rural populations
• Promote awareness of telepsychiatry as a solution for improving behavioral health access

Internal Collaboration

• Work closely with leadership, operations, and clinical teams to align outreach efforts with patient capacity and service lines
• Communicate insights from the field, including referral trends, provider needs, and market opportunities
• Support improvements to referral workflows and provider onboarding processes

Reporting & Market Intelligence

• Maintain accurate records of outreach activity and referral relationships within CRM and other reporting tools as necessary
• Provide regular territory updates including growth opportunities, barriers, and competitive insights
• Track performance metrics related to outreach and referral development
  
  

What Success Looks Like

In this role, success means:

• A growing network of referring providers across your territory to include both small and large volume referral accounts
• Ability to multi-task, manage competing priorities with a high volume of weekly outreach to include phone, email, meetings and follow up
• Increased patient referrals and visit volume from Idaho
• Strong, trusted relationships with healthcare partners

• Clear communication between referring organizations and Frontier’s internal teams
• Sustainable, localized growth that supports Frontier’s long-term expansion goals

Required Qualifications

• Bachelor’s degree in business, healthcare administration, sales, marketing, public health, or related field preferred
• Experience in healthcare business development, provider relations, medical sales, or healthcare outreach strongly preferred
• Proven ability to build and maintain professional relationships with healthcare providers and organizations
• Strong communication, organization and presentation skills
• Ability to work independently and manage territory-based outreach efforts with strong time management
• Willingness to travel locally within Idaho to meet with providers and community partners

What We Offer

We believe expanding access to mental health care requires investing in the people who build those connections. We believe expanding access to mental health care requires investing in the people who build those connections.

• 100% remote work with some travel
• 120 hours of paid vacation
• 40 hours of sick time
• Your birthday off with pay
• 9.5 paid holidays
• 401(k) with company match
• 100% employer-paid employee-only premiums for medical, dental, vision, and accidental insurance
• HSA plan option
• Stock options
• Company-provided equipment

Our Commitment

Frontier Psychiatry is committed to building a diverse, inclusive, and ethical team. We value those who lead with integrity, compassion, and respect—for patients, community partners and for themselves.