Zip Line Supervisor at Icy Strait Point LLC – Hoonah, Alaska

Work: 10 Months - get paid for 12. November & December off every year.
Pay: 55k-65k a year, dependent on experience.
Full benefits: Medical - employer paid for the employee, Housing provided at reduced cost, dental, vision, 401K company match up to 6%.

Summary:

As the Zip Rider Supervisor, you will report to the Adventure Excursions Director and will be responsible for all aspects of operating successful tours in their assigned Independent Business Unit. Furthermore, you will be responsible for reporting tour activity to management and holding your team responsible for the highest quality customer service and tour delivery and can expect to supervise from 10-25 people, depending on the tour.

Essential Duties & Responsibilities:

Conduct all activities and decisions according to Icy Strait Point’s guiding principles: Best, Authentic and Profitable Tour DestinationHire, train and supervise a specific team of employees whose function is to deliver high quality toursEnsures customer service standards are metEnsures high quality and delivery of tour contentEnsures compliance with state and federal laws as related to their unitConducts weekly safety meetingsResponsible for keeping team morale highIdentify seasonal goals for team members to achieveMust be willing to work together to ensure the success of the departmentOversee the Icy Strait Zip Rider Excursions and Adventure Park operations to ensure efficiency and guest satisfactionOther duties as assigned

Requirements:

Minimum 3 years working in industry with emphasis in operations and guest servicesMinimum 2 years’ experience managing staffDesire to develop a career at Icy Strait PointProficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programsValid drivers license and ability to be on company insuranceOutstanding customer service philosophy and practicesHigh school or equivalent education with college degree preferred

Physical Requirements & Work Environment:

Able to lift 30 pounds, stand for extended periods, and walk 5+ miles dailyWilling to live in a remote, rural communityComfortable traveling by small plane or ferry to and from a remote settingAble to walk and/or drive on gravel roads in inclement weather

Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638. Applicants must have proof of legal authority to work in the United States.

This position requires authorization to work in the US without sponsorship.