Service Technician at Gillespie Property Management – Jackson, Michigan

The Service Technician is a champion of top-notch customer service for our residents, future residents, and tenants, as well as the front line in customer care by exceeding expectations in a positive and professional manner.

CORE VALUES:

• Positive Team Player
• Creative Solution Oriented
• Industrious
• Knowledgeable
• Trustworthy

RESPONSIBILITIES & PROJECTS

• Conduct apartment turnover duties including cleaning, repairs and painting
• Complete all work orders in a timely manner, maintain accurate records, preventative maintenance, and site and grounds inspections
• Perform various duties such as building repairs and snow removal/shoveling to provide residents with a clean and well-maintained living environment
• Maintain property grounds through daily inspection, clean-up, and preventative care
• Maintain and care of equipment as necessary for its continuous operation
• Maintain inventory of equipment, tools, and supplies
• Complete emergency repairs as required
• Maintain an organized, clean, and safe work environment
• Comply with site safety and hazardous communication standards
• Deliver resident correspondences as requested
• Perform any additional tasks as requested
• Perform on-call responsibilities as part of an on-call scheduled rotation
• Abide by all local, state and federal Fair Housing guidelines

• Gillespie Group requires a background and drug screen as a condition of employment and passing of required physical testing. A valid driving license, vehicle, and current automobile insurance are required. The position requires individuals to furnish their own vehicle to fulfill all the job’s functions.
• High school diploma, general education degree or related Vocational Training and/or equivalent work experience
• Basic knowledge of apartment building systems and maintenance preferred
• Ability to work with a sense of urgency to ensure all service requests are responded to in a timely manner.
• General basic knowledge of plumbing, appliances, mechanical, electrical, drywall repair, HVAC systems, and carpentry experience is preferred.
• Ability to display effective communication, customer service, and organizational skills

Minimum Physical Expectations:

• Physical activity that requires the ability to exert 25 to 50 lbs of force frequently, and/or 10 to 20 lbs consistently· Physical activity that on occasion requires lifting or moving 100 lbs or more
• Physical activity that requires the ability to frequently operate standard tools
• Physical activity that sometimes requires travel by car
• Physical activity that requires the ability to frequently stand, walk, sit, use hands and fingers, handle or feel, reach with hands and arms
• Physical activity that requires the ability to climb stairs, balance, stoop, kneel, crouch or crawl
• Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus
• Must hear and speak well enough to conduct business over the telephone or face to face (in English) for periods of time.

Minimum Environmental Expectations:

• This position will require working indoors as well as outdoors· This is an In Person role and will report to the property for work