NOC Network Engineer II at Communication Technology Services (CTS) – Greenville, South Carolina

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise.

We are searching for a skilled, driven, and innovative Network Engineer II to join our team based in Greenville, South Carolina. In this role, you will collaborate with the Network Operations support team to optimize the performance of high-traffic network infrastructures. You will design and implement enterprise-level WAN and LAN networks, as well as Private Wireless Networks (PWN), while maintaining system integrity and evaluating network performance. As a team player, you'll occasionally step into other roles to meet client expectations. The ideal candidate is a proactive self-starter who thrives on managing large-scale projects and takes full ownership of their work.

Key Responsibilities

Network Monitoring & Maintenance

1. Continuously monitor the performance, availability, and security of traditional networks and DAS networks.

Incident Management

l Respond to network alarms, incidents, and outages, working quickly to identify root causes and apply corrective actions.

l Collaborate with other teams to restore services and implement temporary and permanent solutions.

Configuration & Troubleshooting

1. Perform configuration changes and updates for routers, switches, firewalls, and other network hardware as necessary.
2. Troubleshoot connectivity issues, performance bottlenecks, and other network faults.

Network Optimization

1. Perform routine assessments of network performance, providing recommendations for optimization.
2. Assist in the planning and implementation of network upgrades, expansions, and capacity improvements.

Security & Compliance

1. Implementation of Security Protocols

Technical Skills

1. Strong understanding of IP networking, including TCP/IP, DNS, DHCP, VPNs, and VLANs.
2. Familiarity with SD-WAN, routing, and switching protocols (OSPF, BGP, MPLS, etc.).

l Experience with network security (firewalls, IDS/IPS, VPNs) and troubleshooting network security breaches.

1. Experience working in a SOC or Regulatory controlled environment

Soft Skills

1. Excellent problem-solving and analytical abilities.
2. Strong communication skills, both written and verbal.
3. Ability to work effectively under pressure in a fast-paced environment.