Lead Low Voltage Technician at Prestige Security Solutions – Westford, Massachusetts

Prestige Security Solutions is a full-service security integration and consulting firm specializing in the design, installation, and support of modern physical security systems. We help organizations protect people, property, and operations through tailored solutions that include video surveillance, access control, intrusion detection, and system monitoring.

Our team partners closely with clients to understand their environment, risks, and operational needs, delivering practical, scalable security solutions that align with budgets and long-term goals. From initial planning and system design to installation, maintenance, and ongoing support, Prestige Security Solutions is committed to providing reliable technology, responsive service, and trusted expertise.

Join our dynamic team at Prestige Security Solutions Inc. as a Lead Low Voltage Technician! Enjoy competitive pay, full benefits, and overtime opportunities. Plus, earn monetary bonuses for your job efficiency and leadership. This is your chance to grow in a supportive and rewarding work environment-apply today!

As the Lead Low Voltage Technician at Prestige Security Solutions Inc., you will play a key role in maintaining and enhancing our reputation for excellence. You will be responsible for overseeing the installation, maintenance, and troubleshooting of various low voltage systems, including security cameras, access control systems, and intercoms. Your leadership will ensure that our team delivers superior service, meets deadlines, and adheres to safety protocols while meeting client expectations.

Key Responsibilities:

• Installation Maintenance: Oversee and participate in the installation and servicing of low voltage systems, ensuring they are set up according to specifications and functioning properly.
• Team Leadership: Supervise and mentor a team of technicians, providing guidance, training, and troubleshooting support to ensure projects are completed accurately and efficiently.
• Troubleshooting: Diagnose and resolve issues with low voltage systems quickly to minimize downtime and disruptions for clients.
• Project Management: Work with project managers to ensure projects are completed on time, within budget, and to client specifications.
• Quality Control: Ensure that all installations and services meet the highest quality standards and comply with safety protocols and industry regulations.
• Client Interaction: Maintain strong relationships with clients, ensuring satisfaction with services provided and addressing any concerns or issues promptly.
• Documentation: Keep accurate records of all installations, maintenance, and repairs performed.

Qualifications:

• Experience: Minimum of 5 years in low voltage systems installation, maintenance, and troubleshooting, with a strong background in security cameras, access control systems, and intercoms.
• Leadership Skills: Proven ability to manage, mentor, and lead a team effectively. Ability to train and guide junior technicians.
• Problem-Solving Abilities: Strong troubleshooting skills with a solution-oriented approach.
• Customer-Focused: Excellent communication skills and a commitment to providing outstanding customer service.
• Technical Knowledge: Thorough understanding of low voltage systems and industry standards.
• Certifications: Relevant industry certifications preferred (e.g., System Technician D-License).

Benefits/Compensation:

• Competitive salary with 40 hours per week and overtime options.
• Full benefits package, including health, life, dental, and vision insurance.
• 401k/Roth 4% employer match
• Performance-based monetary bonuses.
• Career advancement opportunities within a growing company.
• A supportive and dynamic work environment that values teamwork and excellence.