Assistant Account Manager - Commercial Insurance at Sihle Insurance Group Inc – Altamonte Springs, Florida

Join Our Team at Sihle Insurance Group as an Assistant Account Manager in Commercial Insurance!

Are you ready to make an impact at a leading insurance agency that values innovation, growth, and delivering exceptional results for clients?

At Sihle Insurance Group, we are dedicated to providing exceptional service and personalized insurance solutions that meet the unique needs of our clients. With over 50 years of experience in the industry and office locations spread throughout Florida, we’ve earned a reputation for excellence and integrity. As a business that is fully committed to remaining a family-owned and community-focused business, we pride ourselves on fostering a positive and supportive work environment, where every team member can thrive.

Why Choose Sihle Insurance Group?

• Competitive Salary & Benefits: We offer a competitive salary and 100% company paid medical and dental benefits along with 100% company paid life insurance! Generous Paid time off: Holidays, Sick, PTO, and VTO (Volunteer Time off).
• Company-paid HSA contribution with eligible plan selection.
• Access to the company-sponsored Employee Assistance Program (EAP).
• Company match 401(k) plan.
• Bonus incentive based on individual/agency performance.
• Flexible Work Options: Enjoy flexible work opportunities and a healthy work-life balance.
• Career Growth & Development: We believe in investing in your professional growth through ongoing training and continuing education opportunities.
• Making a Difference: Sihle Insurance Group is committed to giving back to the community and creating a positive and lasting impact. We value our clients, employees, and the communities we serve.
• Family-Owned Values: As a family-owned business, we prioritize long-term relationships and the well-being of our team. You'll be part of a culture that celebrates integrity, trust, and a commitment to excellence.

What We’re Looking For:

• High school diploma required; bachelor’s degree preferred.
• Active Florida Property and Casualty license 4-40; 2-20 preferred.
• 1+ years of insurance industry experience.
• Professional verbal and written communication skills.
• Proficiency in computer programs, including Word, Excel, Outlook, and Applied Epic.
• Team player who thrives in a fast-paced environment.

What You’ll Do:

• Review motor vehicle reports (MVR) for carrier approval.
• Complete certificates of insurance and Evidence of Property ACORD forms.
• Request, process, and deliver advanced premium-bearing endorsement changes.
• Process direct bill audits.
• Quote and process finance contracts.
• Perform policy checks for potential discrepancies and notify AM of any discrepancies.
• Review, send, and follow up on inspections and loss control recommendations.
• Perform daily follow-up on un-routed attachments, emails, open activities, and other tasks within the agency management system.
• Provide support and backup to colleagues as needed, including handling mail, reception duties, or other tasks to ensure seamless operations.
• Foster and maintain cordial and professional relationships with clients, co-workers, carriers, vendors, and other business contacts, demonstrating a strong focus on exceptional service.
• Demonstrate attention to detail in performing thorough and accurate work, with the ability to handle multiple tasks simultaneously.

We are an Equal Opportunity Employer