Receiving Associate at TOTE Resources LLC – Tacoma, Washington

Position Profile

This position is primarily responsible for receiving and processing inbound freight documents and entering shipment details into Operating Software (TruckMate). This position ensures freight bill entry is accurate for the movement, compliance, and invoicing of freight. This position may also perform a variety of routine to moderately difficult detail oriented clerical duties in support of facility operations. This position is located in the Home Depot/Small Package area of the warehouse.

Essential Duties

Operate safely and in compliance with all established HSSE policies and procedures

Create bill of lading and barcode labels from inspection of inbound freight documents for appropriate shipper, consignee, billing party, commodity description, hazmat description, shipment reference numbers, piece count, weights and dimensions

Work with management to increase the efficiencies and accuracy of the receiving and data entry processes

Identify Logistics pre-books, customer special needs, determine shipment method based on destination, and prioritize based on contract, reference numbers or email communications

Schedule receiving appointments for inbound freight via email or by phone

Communicates with employees in various departments as well as customers to resolve freight issues, missing freight, hazmat documentation, and other discrepancies

Verify documentation is signed off by driver and receiving staff.

Completes final review of own work; verifies accuracy, makes changes or corrections as necessary before completing freight bill for auto or manual billing

Assists with scanning/imaging receiving documentation and resolving questions/issues that arise in the imagining system (Synergize)

Research and identify hazardous materials and enter them correctly in Operating Software (TruckMate) prior to shipment departure.

Monitors re-consigned inbound shipments and ensures appropriate shipping labels are created and affixed to the freight.

Monitors various reports to assist freight operations.

Perform other duties as assigned

Qualifications

High school diploma or GED equivalent

Minimum of one year of experience in warehousing, dock facility, receiving, freight forwarding or transportation in an administrative role.

Prior customer service experience preferred

Experience with Microsoft Office Suite required

IATA, IMDG, 49CFR knowledge and use in a professional role preferred

Prior Hazardous Materials or Hazardous Waste freight experience preferred

Knowledge, Skills, and Abilities

Working knowledge of computers; Handheld scanning devices and computerized warehouse management system knowledge preferred

Proficient knowledge of Microsoft Office suite

Must have exceptional attention to detail, perform work accurately and ability to proof own work

Excellent data entry skills including speed, accuracy and thoroughness

Excellent Customer Service skills in person and on the phone

Ability to professionally serve a variety of people in a busy and fast-paced environment

Strong written and verbal communication skills

Must have the ability to work independently and as part of a team

Must be reliable and dependable

Treats people with respect, keeps commitments, inspires the trust of others, work with integrity and ethically, uphold organizational values

We’re committed to taking care of you and your family, today and in the future.

Here’s what you can look forward to:

Compensation

Competitive base annual salary range: $20.50 – $30.80, depending on experience and qualifications

Health & Wellness

Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage

Retirement

Generous 401(k) plan with a 4% company match

Paid Time Off

2 weeks’ vacation annually

7 company holidays

7 days of sick leave annually

Extras that Make a Difference

Up to $5,250 per year in tax-free educational assistance to assist with career development and growth

Annual boot reimbursement