Front Desk Scheduler - Full-Time or Part-Time at Ocracoke Health Inc – Ocracoke, North Carolina

Front Desk Rockstar Wanted!

Be the First Step in Someone’s Care Journey

We’re a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team!

In this role, you’ll be the first friendly face our patients see - and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors.

What You’ll Do:

• Greet patients with warmth and manage appointment scheduling
• Handle phone calls, messages, and voicemails like a pro
• Keep patient info up-to-date and confidential (HIPAA matters!)
• Post payments and support daily front office operations
• Be an essential part of our team with a focus on excellent patient care

What You’ll Get:

• $15–$17/hour, paid biweekly
• Medical, Dental, Vision + 401(k) with 2% match
• 14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays
• Full Time, Monday–Friday schedule (8am–5pm, closed 12–1 for lunch)
• A fun, supportive team and meaningful work in your community

What you'll bring:

• High school diploma or equivalent
• At least 1 year of front desk or customer service experience
• Friendly, detail-oriented, and ready to learn
• Bonus points if you have healthcare experience, are bilingual (Spanish/English), or know your way around Athena EMR!

We proudly serve Ocracoke, Manteo, and Engelhard, NC - delivering high-quality care through primary care, behavioral health, pharmacy, and more.

We’re open to part-time applicants too - if this sounds like a fit, we’d love to hear from you!

Similar job titles: Coordinator, Assistant, Receptionist, Patient Services Representative, Administrative