Medical Billing Specialist at Good Samaritan Hospice – Roanoke, Virginia

Be a Vital Part of Our Mission-Driven Team!

At Good Samaritan, our work goes beyond numbers, it’s about supporting people. As a non-profit, community-based healthcare organization, we rely on accurate billing, strong financial processes, and attention to detail to ensure we can continue delivering compassionate care to those we serve.

We’re looking for a Home Health Medical Billing Specialist who is not only experienced in billing and accounts receivable, but also detail-oriented, organized, and committed to supporting both our team and our patients.

If you have a passion for healthcare finance, a strong understanding of billing processes, and enjoy problem-solving, we’d love to meet you!

• Mission-Driven Work – Be part of a non-profit organization making a meaningful impact in healthcare.
• Collaborative & Supportive Team – Work alongside a team that values accuracy, communication, and shared success.
• Growth & Learning Opportunities – Expand your knowledge in Medicare, Medicaid, and commercial billing within home health.
• A Role That Matters – Your work ensures the financial health of the organization, allowing us to continue providing compassionate care

What You’ll Do:

• Manage accounts receivable and billing processes, ensuring accuracy and timeliness across all payer sources
• Verify patient information, eligibility, and payer requirements to support clean claim submission
• Process billing, payments, adjustments, and reconciliations within the billing system
• Research claim denials, correct issues, and resubmit claims as needed
• Perform collections activities and monitor aged receivables
• Maintain accurate and up-to-date patient financial records and billing system data
• Collaborate with internal teams, physicians, and external partners to obtain necessary documentation and resolve discrepancies
• Assist with audits, compliance requests (including Medicare ADRs/CERTs), and reporting needs
• Support patient and family inquiries related to billing and financial matters with professionalism and discretion
• Provide general office and administrative support as needed

What We’re Looking For:

• Billing & AR Expertise – Strong understanding of medical billing, collections, and accounts receivable processes
• Attention to Detail – Ability to manage detailed financial data with accuracy and efficiency
• Problem Solver – Skilled in identifying issues, researching discrepancies, and resolving billing challenges
• Communication Skills – Excellent phone, written, and interpersonal communication skills
• Customer-Focused Mindset – Ability to handle sensitive financial conversations with professionalism and empathy
• Organized & Efficient – Able to prioritize tasks, manage time effectively, and handle multiple responsibilities

Qualifications:

• Associate degree in a business-related field preferred
• Minimum of 3 years of experience in medical billing, accounting, or administrative support
• Experience with Medicare, Medicaid, and commercial insurance billing preferred
• Knowledge of accounts receivable and collections processes
• Proficiency in spreadsheets, word processing, and billing software
• Strong organizational and multitasking skills with high attention to detail
• Professional demeanor with the ability to maintain confidentiality and discretion

Ready to bring your billing expertise to a team that truly makes a difference? Apply today!