Broadband Installation Technician at Conexon – monroe, Louisiana

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home. We are currently looking for a Installation/ QC Technician to join the Conexon Connect operations team.

This role's primary responsibility is to install, maintain, and repair customer FTTX broadband and voice services. The technician will complete quality control functions for other installation technicians in the assigned area. They will also be responsible for maintaining inventory between technicians and warehouses throughout the territory. The Installation/QC Technician will typically install aerial and/or buried service drop cabling, ONTs, network interface devices (NID), and perform wiring for new or existing FTTX broadband, voice, and Special Circuit subscriber services.

Location: Monroe, LA and surrounding area

Reports to: Service and Installation Manager

Department: Installation

FLSA Status: Non-Exempt

Job Type: Full-Time

• Highschool diploma required (College degree preferred)
• > 5 years’ experience in FTTX install implementation
• NISC experience
• Strong P.C. and Microsoft Office skills
• Ability to use optical test equipment including fusion splicers and OTDRs
• Ability to operate a forklift
• Safely operate a company vehicle
• Strong communication skills
• Initiative to work remotely with limited supervision
• Strong leadership skills
• Physically able to lift 100 pounds

Job Responsibilities

• Installing FTTX broadband service to residential and commercial customers.
• Assures customer services are restored after trouble ticket dispatch.
• Completing both interior and exterior cabling of fiber optic and category 6 ethernet cables.
• Completing quality control checks of other technicians.
• Assigning equipment and material to warehouses, technicians, and customers.
• Assuring proper inventory is maintained at each project location.
• Documenting assignment of inventory within inventory system.
• Complete requisitions within system for approval.
• Complete purchase orders within system for vendors and distributors.
• Track progress of feeder construction.
• Communicate with field personnel to assure inventory levels are sufficient.
• Negotiating with vendors to assure procurement.
• Reconciling inventory.
• Updating equipment associated with customers.
• Documenting process and procedure.
• Other duties as assigned by management

Physical Requirements

• Ability to walk long distance through varying terrain: crossing ditches, crossing fences
• Ability to walk up and down hill
• Ability to be in and out of the vehicle multiple times a day

Standard Company Benefits Include:

• Three (3) weeks of paid time off
• Comprehensive benefits package, including health, dental, and vision coverage
• Life insurance
• Short- term and long-term disability insurance
• Retirement benefits