Field Service Technician at LPI INC – Eau Claire, Wisconsin

Join Our Team as a Field Service Technician!
LPI, Inc. (www.lpi-inc.com), a leading manufacturer of industrial personnel lift systems and elevated work platforms, and a proud subsidiary of Plank Enterprises, Inc., is on the lookout for a highly enthusiastic and self-motivated Field Service Technician. If you’re passionate about serving customers and eager to help grow our service business, we want to hear from you!

Are you an impact player?
Do you like to work in a fast-paced work environment with shifting priorities and deadlines?
Is your word your bond?
If you tell someone you are going to do something, they know with certainty it will be completed accurately and correctly?
Can you plan and prioritize your day without being micro-managed?
Have you been called upon to manage large projects for key customers?

IF THIS SOUNDS LIKE YOU, WE WOULD LIKE TO SPEAK WITH YOU!

How will YOU MAKE AN IMPACT as a FIELD SERVICE TECHNICIAN?
Engage with Customers: Handle inquiries and requests via phone and email, determining needs and scheduling service trips.
Provide Accurate Quotes: Gather information on parts requirements, determine lead times and costs, and provide precise quotes.
Travel for Service: Spend approximately 50% of your time traveling to customer sites for service, installation, or warranty work.
Maintain Records: Follow procedures to enter quotes and orders into our CRM system and create/file field service reports.
Contribute to Improvement: Offer feedback and recommendations to the sales and engineering departments for product enhancements.

What do we need from you as a FIELD SERVICE TECHNICIAN?
Mechanical Aptitude: A strong interest in and ability to work with new technologies.
Communication Skills: Excellent at building relationships and communicating effectively.
Technical Proficiency: Ability to read schematics and blueprints and troubleshoot issues.
Hands-On Skills: Proficient in using hand tools for field service tasks.
Versatility: Capable of working independently and as part of a team, managing multiple assignments.

Education and Experience Requirements:
Preferred: An Associate’s Degree or equivalent from a two-year technical college, focusing on repair and maintenance, including pneumatic, hydraulic, electrical, and control systems.
Alternative: A demonstrated combination of technical experience and training.

Why Join Us?
Competitive Pay: Enjoy above-average pay scales!
Rewards: Keep your airline, hotel, and car rental reward points for personal use, including family vacations!

Our Culture: At LPI, Inc., we pride ourselves on fostering a great team culture. We cultivate a sales-minded, high-energy, and high-performing environment that breeds success. We hire individuals who match our dynamic culture and are ready to contribute to our continued growth.
ARE YOU READY TO START YOUR PATH TO SUCCESS at a Family-Owned, Family-Focused organization?

APPLY TODAY!

LPI, Inc. is an Equal Opportunity Employer.