Inside Sales Representative at American Coatings Corp – Plain City, Ohio

AmeriCoat Asphalt & Concrete is one of Central Ohio’s most recognized and fastest-growing home and commercial service brands. For 29 years, we’ve earned that reputation with quality work we can stand behind, relentless work ethic, and a close-knit team that refuses to cut corners. If you’re a growth-minded leader who wants real responsibility, a team-first culture, and a company that’s still climbing, you’ll love working here!

Position Overview

We are hiring an Inside Sales Representative for a primarily inbound sales role with some customer service responsibilities mixed in. This is a great opportunity for someone who enjoys the challenge of meeting and exceeding sales goals while also staying highly organized, detail-oriented, and consistent with follow-up.

This is not a role for someone who simply checks boxes. We are looking for a professional who asks smart questions, listens carefully, documents thoroughly, and works to find the right answer instead of guessing.

What you’ll do

• Answer inbound calls promptly and professionally
• Ask the right questions, understand customer needs, recommend the best service, and close confidently
• Schedule jobs, confirm details, and create a smooth customer experience from first call to booked work
• Maintain accurate, detailed notes and records in the CRM (every call, every next step)
• Follow up consistently by phone, email, and text so nothing falls through the cracks
• Handle basic customer needs calmly, solve problems, and loop in the right people when needed
• Work toward monthly sales goals while keeping quality, accuracy, and customer care high

You’ll be a strong fit if you are

• Goal-oriented and competitive: you like targets and you like beating them
• Highly organized: you manage tasks, timelines, and follow-ups without being reminded
• Detail-obsessed: your notes and record keeping are clean, complete, and useful
• Curious and coachable: you ask questions, keep learning, and improve as you go
• A true team player: you jump in to help wherever needed, you support the team during busy times, and you take pride in being someone others can count on
• Professional under pressure: you stay steady and respectful, even when it’s busy
• Strong communicator: you can guide a conversation and earn trust quickly

Office/Computer skills (required)

• Real, hands-on experience with Microsoft Office is a must (Word, Excel, and PowerPoint).
• You should be comfortable creating documents, spreadsheets, and presentations, not just opening them or making simple edits.
• We’re looking for someone who can build and format an Excel sheet, put together a clean Word document, and create a basic PowerPoint without needing step-by-step help.

Communication (required)

• Strong verbal communication (confident, clear, professional phone presence)
• Strong written communication (clear emails, accurate notes, proper spelling/grammar)

What success looks like

• You consistently meet or exceed monthly sales goals
• Customers feel helped, not rushed
• Your follow-up is tight, and opportunities don’t get lost
• Your documentation is so clear that anyone can pick up an account and know exactly what’s going on

Why This Role Matters

This position plays a key role in helping us deliver an excellent customer experience while driving growth for the company. The person in this role will help turn inbound opportunities into booked work, support customers with professionalism, and keep information organized so the team can operate at a high level.

If you are competitive, organized, detail-oriented, and ready to be part of a company that values hard work, accountability, and teamwork, we’d love to hear from you.

Benefits

• Paid training
• Sales Commission
• Paid time off
• 401K with Matching
• Paid time off
• Paid holidays

Compensation: $50,000 to $60,000 base salary per year, plus uncapped sales commission. Expected commission potential is $14,000-$20,000.