Care Coordinator at FRESH PERSPECTIVE HOME CARE – Portage, Michigan

Fresh Perspective Home Care is hiring a dependable, organized Care Coordinator to manage scheduling, support caregivers, and ensure uninterrupted care for our clients. This role is ideal for someone with home care or health care experience who thrives in a fast-paced, responsibility-driven environment and enjoys problem solving.

Why This Role Matters

Care Coordinators are central to our operations. You will be responsible for keeping schedules covered, responding to urgent needs, and supporting both caregivers and clients with professionalism and compassion. We are looking for a strong team player who values collaboration and is excited to contribute to and grow within our positive, supportive work culture.

This is a full-time, office based position with a rotating after-hours on-call / weekend runner schedule.

What You'll Do

• Be a key liaison between clients, caregivers, and leadership
• Schedule and coordinate caregivers to meet daily client needs
• Respond promptly to client and caregiver calls
• Provide caregiver coverage as a backup for open shifts
• Resolve call-offs, open shifts, and urgent coverage needs
• Complete administrative and documentation tasks
• Participate in rotating on-call and weekend runner coverage
• Act calmly and professionally in urgent or emergency situations

What We're Looking For

• Full-time availability (Monday through Friday) plus rotating weekends / on-call
• Any level of home care, healthcare, or care coordination experience
• Strong organizational and communication skills
• Team player with a commitment to learn and grow
• Emotional maturity and ability to handle pressure
• Reliable, insured vehicle and valid driver's license
• Basic computer skills (experience with Wellsky Personal Care / Clear Care a plus)

Perks and Benefits

• $19 - $21 per hour based on experience with quarterly bonuses
• 401(k)
• PTO and Paid sick time
• Medical, dental, and vision insurance
• Paid training and tuition reimbursement
• Free life insurance
• Short-term disability
• Same-day-pay option
• $19 - $21 per hour based on experience

Who We Are

Since 2006, Fresh Perspective Home Care has provided compassionate, ethical, and client-centered care throughout Southwest Michigan. We are committed to dignity, respect, and quality for our clients and our team members. We believe strong operations create strong care, and our Care Coordinators are central to that mission.

We are an equal opportunity employer and value diversity.

• Ability to pass background check per state and company standards
• Ability to safely lift up to 40 pounds
• Valid Michigan driver's license
• Valid car insurance and reliable transportation
• Strong interpersonal, organizational, and communication skills
• GED or high school diploma
• Computer skills including emails and Microsoft Office Suites
• Prior home care or health care experience, preferred
• Prior experience with scheduling software such as WellSky/Clear Care, preferred