Sr. Engineer, QA at DerbySoft – Dallas, Texas

The Sr. QA Engineer is responsible for ensuring the delivery of high-quality, intelligent solutions across products and projects within the Hospitality Engineering Business Unit. Reporting to the Sr. Engineering Manager, this role leads quality assurance efforts by designing and implementing robust, scalable testing frameworks with a strong emphasis on automation to drive efficiency and accuracy.

This position partners closely with cross-functional teams to identify, assess, and mitigate risks within distributed systems and microservices architectures. It maintains a strong focus on performance, security, and scalability testing within a CI/CD environment, while proactively contributing to the continuous improvement of QA processes, tools, and standards.

KEY DUTIES & RESPONSIBILITIES

• Design and Implementation Test Strategy : Responsible for testing products and integration services by developing and implementing comprehensive test plans and strategies. This includes functional, performance, security, and usability testing to ensure products meet company and industry quality standards.
• Develop Automation Test Framework : Design and develop efficient automation test frameworks and scripts to optimize testing processes, enhancing coverage and efficiency.
• Quality Issue Analysis and Resolution: Identify potential quality issues within products, analyze root causes, and collaborate with the development team to drive resolution and improvements.
• Support Agile Testing Process: Participate in requirement analysis, test planning, and iterative testing within an agile development environment to ensure quality assurance throughout the development lifecycle.
• Cross-Team Collaboration: Work closely with development, project management, and operations teams to ensure alignment of testing requirements with project/product goals and drive high-quality delivery.
• Test Tools Optimization: Evaluate and introduce new testing tools, technologies, and methodologies to continuously optimize testing practices for complex business needs.
• Knowledge Sharing: Share testing best practices to enhance the overall testing capability of the team.
• Quality Metrics Monitoring and Reporting: Track and analyze quality metrics, regularly reporting test progress, risk assessment, and improvement suggestions to the Team Leader-QA.
• Participate in training as assigned by the company.

CORE COMPETENCIES

• Technical Proficiency: Demonstrates expertise in the Software Testing Life Cycle (STLC) and various testing methodologies, including functional, performance, and security testing, to independently design and execute complex test plans.
• Problem-Solving: Able to quickly diagnose root causes of defects in complex systems, analyze issues from both technical and business perspectives, propose highly feasible solutions, and drive the closure of issues to ensure high-quality product delivery.
• Communication and Collaboration: Communicates effectively with developers, project managers, and operations teams to ensure alignment of testing requirements with business objectives. Proficient in articulating technical details and providing constructive feedback, enhancing inter-team collaboration. Able to adapt to and build strong relationships within multicultural, multi-time zone global teams.
• Adaptability and Continuous Learning: Able to learn and master new technologies, tools, and industry best practices, driving continuous improvement in team technology and processes. Remains sensitive to emerging technologies like AI-driven testing tools and cloud testing platforms, and proactively applying them to practical work.
• Data-Driven: Monitors product quality through metrics such as defect rates, test coverage, and performance data, identifying potential issues and developing optimization strategies to drive data-informed quality improvements and decisions.
• User-Centric: Evaluates products from the end-user perspective, identifying potential usability issues and suggesting improvements to ensure products not only meet technical standards but also deliver an exceptional user experience.

KNOWLEDGE, SKILLS & ABILITIES

REQUIRED QUALIFICATIONS

• Bachelor’s degree or above in Computer Science, Software Engineering, Information Technology, or a related field.
• 3+ years of experience in quality assurance or software testing in a relevant industry.
• Experience in web application testing, with familiarity in cross-browser testing (Chrome, Safari, Firefox, Edge).
• Basic understanding of frontend technologies, including HTML, CSS, and JavaScript.
• Ability to use Chrome DevTools for basic debugging and issue investigation.
• Familiar with functional testing and regression testing, with the ability to write test plans, test cases, and testing documentation.
• Experience with API testing tools, such as Postman or Swagger/OpenAPI.
• Familiar with bug tracking systems, such as Jira or Azure DevOps.
• Proficient in English, with the ability to effectively collaborate with global teams.

PREFERRED QUALIFICATIONS

• Experience with test automation frameworks (Cypress, Playwright, Selenium, Puppeteer)
• Ability to write automation scripts using JavaScript or TypeScript
• Experience with End-to-End (E2E) testing
• Familiarity with modern frontend frameworks (React, Vue, Angular)
• Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI)
• Willingness to share testing best practices and improve team testing capabilities
• Fluent in Mandarin communication.

Travel: None.

Work Environment: This job operates in an office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Work is typically indoors. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 5 pounds, frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Able to travel nationally and internationally including overnight stays.