Medical Alert Installer - Dekalb, IL Area at LifeStation – Dekalb, Illinois

About Us

Do you want to make an impact while managing your own schedule? LifeStation is one of the largest providers of medical alert monitoring and senior technology services in the United States. We are looking for individuals who have a genuine desire to help others and a passion to serve those in need.

Position Description

We have an immediate opening to expand our network of professionals who will be assisting our senior members in their homes by delivering and setting up a medical alert system. Our professional installers will work directly with our members and/or their loved ones to schedule on-site home visits at the member's home and will provide services to install, set up, test, and educate the member on how to use the equipment. The average installation takes 10-20 minutes to complete.

This is a project-based position where you will be working as an independent contractor.

Position Responsibilities

Our Medical Alert installers are responsible for the communication, delivery, initial setup, and testing of medical alert units in the members’ homes. You will be responsible for calling the subscriber and scheduling an appointment within your predetermined installation territory which is within 100 miles of the Dekalb, Illinois area. After a successful installation, you will be required to collect and send various documents back to the office. You must maintain the strictest confidentiality, as per HIPAA guidelines, when handling and communicating member information.

Qualifications

• Experience performing in-home installations, i.e. medical device installation, cable installation, etc.
• Ability to follow step-by-step installation instructions
• Strong Customer Service and people skills required
• Highly motivated, organized, and able to work independently
• Patient, professional demeanor when interacting with clients
• Punctual and reliable
• Good verbal and written communication skills
• Home Health Aide or Caregiver experience a plus

• Must have a reliable vehicle, valid driver's license, registration and insurance information
• Working email address, smartphone, and basic computer skills required
• Must be able to walk up and down stairs, bend, squat, and/or lift up to 25 pounds

LifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.