Senior Infrastructure Administrator at Redwood Communities Inc – Seattle, Washington

Who We Are

We are a mission-driven organization that strives to make a positive impact on the communities we serve.

To date, Redwood and its affiliates have sponsored more than $2 billion of impact development and investment activities with a particular focus on the preservation and rehabilitation of affordable senior, family and historically significant housing communities. While the extent of our impact varies greatly, we put resident and community needs first and strive to generate maximum impact.

Benefits

• Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.
• Employee assistance program (EAP) with 24/7 counseling services.
• Unlimited PTO
• 10 paid holidays each year

About the Position

The Senior Infrastructure Administrator is responsible for managing and maintaining the company’s information technology (IT) infrastructure to ensure the availability, performance, and security of systems and networks. This position works in collaboration with the Director of Technology Services and other Infrastructure Administrators to support and standardize infrastructure operations across the organization. This role requires the ability to operate independently, exercise sound technical judgment, and perform effectively in a dynamic, fast-paced environment.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

• Lead installation, configuration, and support of standardized IT infrastructure across Redwood family properties, including office networks, laptops, desktops, printers, and networking components.
• Serve as a Level 1 - 3 Helpdesk for infrastructure-related issues.
• Coordinate and execute site-level infrastructure deployments related to property acquisitions, rehabs, and office relocations.
• Administer Windows cloud-based solutions, including Azure and Microsoft 365 (e.g., Entra ID, endpoint provisioning, shared resources).
• Ensure system availability and performance through proactive monitoring, maintenance, and lifecycle management of infrastructure hardware.
• Support the Director of Technology Services in enforcing security policies, including access controls, patch management, and data protection.
• Assist in developing, documenting, and enforcing standardized infrastructure deployment practices across RC sites.
• Maintain accurate tracking of infrastructure hardware and technology assets across the property portfolio.
• Troubleshoot and resolve advanced infrastructure-related issues across distributed site environments.
• Lead infrastructure onboarding for newly acquired properties and manage employee onboarding/offboarding processes
• Maintain documentation of infrastructure configurations, installation procedures, and deployment standards.
• Support IT projects including migrations, upgrades, and site deployments.

• 4+ years of experience in IT infrastructure administration or a similar role.
• Experience supporting distributed or multi-site network environments.
• Experience with cloud platforms, including Azure and Microsoft 365 administration.
• Practical experience installing or supporting network hardware (e.g., firewalls, switches, wireless access points).
• Experience with Access Control and Camera systems a plus