General Manager at Metz Culinary Management – Jesup, Georgia

Position Title: Dining Services Director

Location: Wayne Memorial Hospital, Jesup GA

Salary: 65K / Bonus Eligible

A General Manager for a healthcare facility with retail and catering requires a blend of healthcare compliance knowledge, retail merchandising, and hospitality management. Essential skills include financial management (budgeting, inventory, and point-of-sale systems), strong leadership, regulatory compliance (health codes and HIPAA), and high-level customer service.
Operations Management: Developing, implementing, and enforcing standardized operational procedures (SOPs) for both clinical and retail/catering areas to ensure safety and efficiency.
Financial & Retail Acumen: Managing budgets, interpreting P&L statements, inventory management for retail products and food, and managing vendor relationships for catering.
Regulatory Compliance: Deep understanding of healthcare regulations, HIPAA, food safety regulations, and OSHA requirements.
Leadership & Staff Management: Recruiting, training, and managing diverse teams (clinical staff, retail associates, and kitchen staff), including scheduling and performance management.

Customer Service Excellence: Resolving conflicts, ensuring a high-quality patient/customer experience, and implementing feedback mechanisms.

Strategic Planning & Analytics: Analyzing sales trends, inventory usage, and key performance indicators (KPIs) to drive profitability.

Communication & Safety: Clear, timely communication with staff and stakeholders, alongside maintaining high safety standards in all departments.

Metz Culinary Management is growing and we have openings for a Rock Star Food Service Director/GM who shares our passion for Food and Service. This position is a prominent opportunity in a busy commercial kitchen and café operations setting and requires a polished and professional identity and winning attitude from a Director with experience leading a team in all operations. Experience desired in a Contract Dining Food Service setting such as Hospital, School, College, Senior Living or Corporate Dining accounts.

The Food Service Director/ GM has an overall responsibility of food service. He/She institutes company cycle menus and recipes; plans and oversees purchasing, employee personnel programs, scheduling, bookkeeping, customer and client relations; overseas the food preparation service and sanitation; and is accountable for the total operation results. The General Manager reports to Client Administration and The District Manager.

SKILLS AND EXPERIENCE

• 3+Plus Years in a Food Service Manager role (front and back)
• Knowledgeable in Retail Sales and POS systems
• Catering Management Experience
• Impeccable Communication Skills
• Restaurant Management knowledge
• Thorough knowledge of Menu implementation with stunning presentation ideas
• Team Building with strong Recruiting and Retention Program
• Technology Savvy
• Hospitality Degree a strong plus

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.