Harvest Market Bagger at Niemann Foods – Ann Arbor, Michigan

SUMMARY

The responsibilities of the Bagger is to package each customer's purchases so that they can be transported safely and easily between the store and the customer's home. Baggers also respond to complaints with genuine concern, learn about our Producers and Makers and assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E's: Engagement, Educate, Empowerment
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Packages customer purchases with care and in an organized fashion
• Keeps work station and surrounding area clean, organized and well stocked
• Retrieves shopping carts from the parking lot
• Removes debris from carts
• Performs fixed activities as assigned by supervisor
• Follows all store and department policies and procedures.
• Follows safety policies and procedures; is a safety role model
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Integrity
• Ability to multi-task
• High energy level

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• This position has no required education and/or experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication).

CERTIFICATES, LICENSES, REGISTRATIONS

• There is no required certifications, licenses, or registrations

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 75 pounds

Vision

• Close
• Distance
• Depth perception
• Ability to adjust focus

WORK ENVIRONMENT

Frequently

• Outdoor weather conditions

Occasionally

• Risk of electrical shock

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

$15 up to $16/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location