Order Fulfillment Administrator at Productivity Inc – Plymouth, Minnesota

Order Fulfillment Administrator

We are looking for a person to assist our busy Tooling department with a variety of administrative and warehouse tasks. Attention to detail is very important, watching for notes, and reviewing all data.

Productivity is a distributor of Machine Tools, Tooling and Accessories, Industrial Supplies, Robotics, and Services that help organizations overcome production challenges, streamline their operations and increase profitability.

Why this job?

• $20.00-23.00/hr depending on relevant experience & qualifications
• Excellent Medical, Dental, Vision Insurance – Day 1 of Employment
• 401k with Match
• Generous Paid Time Off
• Full-time - 40 hours/week, Monday - Friday, 8 AM - 5 PM - NO HYBRID

Responsibilities:

• Warehouse Support: Assist with daily receiving of products and help resolve receiving discrepancies. Serve as the primary backup for warehouse operations as needed.
• Resolve Discrepancies: Investigate and help resolve pricing, cost discrepancies, and open order issues.
• Process Web Orders: Accurately enter and process all web orders daily across all branch offices.
• Review Order Details: Ensure all customer notes and special shipping instructions are carefully reviewed and followed.
• Monitor Backorders: Maintain and manage backorder reports to support timely order fulfillment.
• Administrative Support: Abbott Seatwheel backup, administrative projects, reporting as needed or as time permits.
• Other Duties: Perform additional tasks and responsibilities as assigned to support the team and department goals.

Requirements:

• 3+ years of office/administrative experience.
• Ability to quickly and efficiently organize, track, and follow-up on numerous details and projects.
• Must possess strong attention to detail.
• Ability to interact professionally and tactfully with internal and external customers.
• Ability to investigate through research and conversation and resolve problems or questions.
• Ability to work independently with minimal supervision.
• Strong computer knowledge.

Why our company?

For more than 50 years, our company has grown and evolved – always looking for the next best way to support our customers; by keeping up with new and changing products, technologies and services.

Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.

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