Dental Office Receptionist at Affinity Dental Management – New York, New York

Deliver Exceptional First Impressions in Midtown Manhattan - Join us as a Dental Office Receptionist

286 Madison Dental is hiring a polished, patient-focused Dental Office Receptionist to be the welcoming face of our modern, multi-specialty practice in the heart of Midtown Manhattan. Located just steps from Grand Central and Bryant Park, our office serves busy NYC professionals and families - and we’re looking for someone who thrives in a fast-paced, high-service environment.

If you have dental insurance experience and love building relationships, keeping schedules running smoothly, and creating a calm, confident patient experience from the moment someone walks in, this role is for you.

Why Join 286 Madison Dental?

What You’ll Do

• Welcome patients warmly and create an elevated, professional first impression
• Answer phones, assist patients with questions, and schedule appointments efficiently
• Verify and communicate dental insurance benefits, eligibility, and estimates (experience required)
• Manage patient check-in/check-out and ensure accurate patient information in the system
• Maintain accurate records and support data entry and document management
• Collect payments, balance transactions, and support basic financial clerical duties
• Coordinate with clinical teams to keep patient flow smooth and schedules on track
• Use scripts and communication guidelines in person and over the phone (as assigned)

Requirements

• Dental insurance experience (required)
• High school diploma or GED
• Strong customer service, organization, and professionalism
• Comfortable in a fast-paced environment with multiple priorities
• Confident phone etiquette and excellent communication skills
• Familiarity with dental software (Denticon preferred, but not required)
• Typing proficiency (40+ WPM preferred)
• A positive, team-first attitude and commitment to patient experience

Location & Schedule

About 286 Madison Dental

286 Madison Dental is a sleek, fully digital, multi-specialty practice offering general, cosmetic, periodontic, endodontic, and restorative services. We’re proud to serve the Midtown community with an outstanding reputation built on comfort, trust, and exceptional care - and we believe the front desk sets the tone for everything.

Ready to Be the Heart of the Practice?

If you’re ready to bring your front desk expertise and insurance know-how to a high-performing Manhattan practice, apply today and help us deliver the kind of patient experience people talk about - and return for.

286 Madison Dental is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.

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