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Applications Engineer at ebm-papst Inc. – Farmington, Connecticut

ebm-papst Inc.
Farmington, Connecticut, 06034-2835, United States
Posted on
Updated on
Recently UpdatedSalary:$70000 - $85000Job Function:Information Technology

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About This Position

Summary: This position is responsible for providing technical application assistance and clarification for customers, Sales and Customer Relations personnel. Primary tasks include:

  1. Product selection for customer applications
  2. Project management for product modifications or new assemblies
  3. Testing and troubleshooting customer applications

Essential Functions of the Job: The essential functions of this job require the person, with or without reasonable accommodation, to perform the following:

  • Serve as the primary technical communication link with customers to ensure customer needs are met.
  • Review customer specifications to assist the customer and Customer Relations in defining the proper air-moving device for specific applications.
  • Provide application assistance to Sales personnel and customers.
  • Provide technical clarification of communications and documentation for or to our factories and regional sales offices, distributors, Customer Relations and customers.
  • Maintain up-to-date technical knowledge of all products sold by ebm-papst Inc.
  • Visit customers and suppliers as required – typical travel is about 2 weeks per year.
  • Conduct technical discussions and trainings with customers, Sales personnel, Customer Relations and other ebm-papst personnel.
  • Assist customers, Sales personnel and Customer Relations in cross-referencing competitor products to products sold by ebm-papst.
  • Provide technical support for assigned territories to Management, Sales personnel and the sales territories.
  • Manage assigned projects as the key technical person. Work with the respective Sales and Customer Relations personnel concerning commercial issues. Work with Manufacturing, R&D, and Quality personnel concerning design and technical issues.
  • Be capable with Microsoft Windows OS and Microsoft Office software. Be capable of learning additional GUI-based software.
  • Perform all other duties as assigned.

Experienced candidates would also be expected to:

  • Create and update training and process documentation.
  • Present trainings to newer individuals and/or the entire department.
  • Research and write technical papers on one or more assigned technical topics (i.e. “bearing lifetime” or “electrical harmonics”)

Recommended Qualifications and Experience: An excellent candidate will exhibit the following:

  • Good communication skills via phone, email, and in person.
  • Good organization skills to stay on top of multiple projects at a time.
  • Good project management skills to keep a team on track.
  • Capability with Microsoft Windows OS and Microsoft Office software. Capability of learning additional GUI-based software.
  • Fluency in English. Multilingual a plus, especially in Spanish, Portuguese, French, and/or German.
  • Some combination of technical experience and/or education:
  • 4+ years of mechanical and/or electrical related experience,
  • Bachelor’s degree in engineering, or
  • Some combination of higher education and experience.

An experienced candidate should also:

  • Have a history of strong, on-time delivery of technical and project information.
  • Excellent communication skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
  • Ability to manage multiple individual and collaborative projects simultaneously.
  • At least 4.5 years as an Applications Engineer or similar.

Job Location

Farmington, Connecticut, 06034-2835, United States
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Job Location

This job is located in the Farmington, Connecticut, 06034-2835, United States region.

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