Senior Human Resources Manager at Swensons Drive-in Restaurants, LLC – Akron, Ohio

We are seeking an experienced Senior Human Resources Manager to support our growing organization. This role is a key partner to restaurant and corporate leadership, helping ensure our teams are supported, workplace concerns are addressed effectively, and HR practices scale as we continue to grow.

Why This Role Matters

Our restaurants succeed because of great people. In this role, you will work closely with operations leadership to ensure team members are supported, workplace issues are addressed quickly and fairly, and HR programs run smoothly across multiple locations.

What You'll Do

• Partner with restaurant and regional leaders to support employee relations, performance management, and workplace investigations
• Responsible for HR operations including payroll coordination, benefits administration, and leave of absence management
• Manage workers’ compensation and unemployment claims, including documentation and hearings
• Ensure compliance with federal, state, and local employment laws, including wage and hour regulations
• Administer employee leaves including FMLA, medical, and personal leaves
• Ensure compliance with ACA requirements and tip reporting regulations
• Support minor labor law compliance and work permit requirements
• Provide guidance to leaders on conflict resolution, employee concerns, and HR best practices
• Maintain HR records, reporting, and policy implementation across the organization

• 7+ years of progressive HR experience, preferably in multi-unit restaurant, retail, or hospitality environments
• Strong knowledge of ACA, FMLA, wage and hour laws, workers’ compensation, unemployment claims, and tip reporting
• Experience conducting employee investigations and resolving workplace conflicts
• Ability to partner effectively with operational leaders in a fast-paced environment
• Strong organizational, communication, and problem-solving skills