Human Resources Coordinator at AC Hotel Downtown Phoenix – Phoenix, Arizona

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Human Resources Coordinator supports the daily operations of the HR department and helps ensure a positive, professional, and compliant work environment. This position assists with recruitment, onboarding, payroll coordination, employee relations, benefits administration, and maintaining accurate personnel records. The HR Coordinator serves as a key resource for employees and managers while supporting company policies, procedures, and labor law compliance.

Essential Duties and Responsibilities:

• Assist with recruitment efforts including job postings, resume screening, interview scheduling, and candidate communication
• Coordinate and facilitate new hire onboarding and orientation
• Maintain employee personnel files and HR records in compliance with company and legal requirements
• Support payroll processing by reviewing timecards and assisting with payroll-related inquiries
• Assist employees with benefits enrollment, changes, and general HR questions
• Maintain I-9 documentation and ensure employment eligibility compliance
• Support employee relations efforts, including documentation and corrective action tracking
• Assist with workers’ compensation claims and unemployment responses
• Track employee training, certifications, and compliance requirements
• Help coordinate employee engagement initiatives and recognition programs
• Provide general administrative support to the HR department and management team

• 1–3 years of Human Resources or administrative experience preferred (hospitality experience a plus)
• Basic knowledge of federal, state, and local employment laws
• Strong organizational and time-management skills with attention to detail
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information professionally
• Proficiency in Microsoft Office (Word, Excel, Outlook) and HRIS/payroll systems
• Ability to work independently and prioritize tasks in a fast-paced environment
• Professional demeanor and strong interpersonal skills
• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Ability to sit or stand for extended periods and occasionally lift up to 20 pounds

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.