Operations Sales Specialist at Home Creations – Moore, Oklahoma

Description

Home Creations is looking for a highly organized, proactive, and detail-oriented Operational Sales Support professional to join our New Home Sales team. This role supports the Sales Director and Sales Manager in all aspects of sales operations, marketing coordination, and customer service. The position combines the precision of sales administration with the creativity of marketing, ensuring that our communities and homes are presented to the highest standard and that our buyers experience the exceptional service Home Creations is known for.

Position: Operations Sales Specialist

Status: Full-Time/Exempt

Location: Various Oklahoma City Metro locations (indoor and outdoor)

Main Office (2240 N Broadway, Moore, OK)

Hours: 9am to 6pm must be available to work weekends

General Purpose: Responsible forensuring streamlined and efficient processes and reporting metrics across sales and marketing departments

Supervision Received: Works under the direct supervision of the Sales Director and Sales Manager

Supervision Exercised: no direct reports, however, the Operations Sales Specialist is a key catalyst for communicationand coordination across sales and marketing departments

Essential Duties and Responsibilities:

• Prepare and maintain sales contracts, addenda, and related documentation for review by Sales Management
• Maintain accurate sales databases, CRM records, and keep performance reports accurate and up to date.
• Assist in the preparation of market analysis, sales forecasts, and weekly/monthly performance reports.
• Schedule and prepare agendas for sales meetings, record minutes, and track follow-up actions.
• Ensure model homes, sales centers, and show homes are presentation-ready, coordinating with relevant teams.
• Collaborate with the marketing team on promotional materials and campaigns.
• Help plan, organize and execute marketing events, open houses, and promotional activities to drive traffic and leads.
• Track marketing campaign results, prepare performance reports, and recommend improvements that will help the sales and marketing team.
• Assist in maintaining inventory of promotional materials and manage orders as needed.
• Assist in the creation and management of social media content that will be posted daily, online listings, website updates, and community information pages.
• Serve as a point of contact for customer inquiries when sales representatives are unavailable, ensuring a positive and professional experience.
• Coordinate follow-up communications with prospective buyers and real estate agents.
• Assist with the preparation of welcome packages and homebuyer communications throughout the sales process.
• Support the preparation of budgets, expense tracking, and invoice processing for the sales department.
• Organize and maintain sales department files and records, both physical and digital
• Coordinate with vendors and internal departments to support sales and marketing initiatives.
• All other duties as assigned.

Minimum Qualifications:

• 2+ years of experience in sales administration, real estate support, or marketing coordination.
• High school diploma (or GED)
• College degree is a plus
• Must be available to work 3 weekends per month
• Must pass pre-employment background check and drug screen.
• Must have reliable transportation

Preferred

• Experience in new home sales, residential real estate, or homebuilding industry.
• Knowledge of design software (e.g., Canva, Adobe InDesign).
• Experience in digital marketing and social media content creation and trends.

Knowledge, Skills, and Ability:

• Ability to manage multiple priorities in a fast-paced environment, and the ability to work in a team setting.
• Proficiency in Microsoft Office Suite and familiarity with CRM platforms.
• Proactive Problem Solver: Anticipates challenges and takes initiative to address them.
• Collaborative Team Player: Works effectively with sales, marketing, and operations teams.
• Customer-Focused Mindset: Dedicated to delivering a superior homebuyer experience.
• Marketing Savvy: Creative approach to promoting communities and engaging potential buyers.
• Process-Oriented: Strong follow-through and task completion.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Willing to travel.

Work Environment: Temperature controlled office environment and exposure to outdoor work sites; dirt, dust, fumes, heat, cold, noise, odors, wetness, humidity, and darkness. Some bending stooping, climbing, reaching, crawling, lifting, carrying, and walking. Subject to driving to various locations in varying whether conditions.

Physical Demands: Could require sitting for up to 8 hours per day and repetitive use of fingers for typing. Often required to stand, walk, reach with arms and hands, and to stoop or kneel. Must be able to carryequipment up to 30 lbs. Reasonable Accommodations may be made to enable individuals with disabilities toperform the essential functions of the job.

Tool and Equipment: Windows PC, telephone, printer/copier/fax, and other general office equipment.

Expectations for all Employees:

All employees will support the organizations mission and vision by exhibiting the following behaviors:

• Excellence and competence
• Collaboration and innovation
• Respect and Dedication
• Accountability and Ownership

Home Creations is an equal opportunity employer.

Why Join Home Creations?

Since 1981, Home Creations has been building high-quality, energy-efficient, and smart-featured homes across Oklahoma and beyond. As one of the leading homebuilders in the state, we pride ourselves on craftsmanship, innovation, and delivering exceptional value to our customers. In this role, you will:

• Be part of a company recognized for excellence in homebuilding and customer service.
• Gain experience in both sales operations and marketing in a supportive, growth-minded environment.
• Contribute to a mission-driven company that builds communities as well as homes.