Financial Coordinator at Premier Orthodontics at Specialty Dental Brands-AZ – Chandler, Arizona

Premier Orthodontics is seeking a skilled and passionate Financial Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website: Premier Orthodontics

Why Join Us?

• Be part of a team that creates confident, life-changing smiles every day
• Work in a positive, supportive, and team-oriented environment

Experience:

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
• Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
• Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
• Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
• Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software
• Assist with scheduling financial consultations and preparing treatment cost breakdowns for upcoming appointments
• Communicate and collaborate with the clinical and front office teams to support smooth patient experiences and financial coordination
• Support front desk operations when needed, including answering phones, assisting with check-in/check-out, and appointment reminders
• Help identify and implement improvements to financial workflows, billing systems, and patient communication
• Participate in staff meetings, training sessions, and continuing education to stay informed of billing regulations and insurance trends
• Performs other job-related duties as assigned, including contributing to evolving team and business needs in support of organizational goals

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
• Capable of working independently and as part of a collaborative team in a fast-paced environment
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Join our team and be part of a practice dedicated to excellence in orthodontic care. If you're ready to take your career to the next level, apply today!