Process & Equipment Technician at AGS Company Automotive Solutions LLC – Muskegon Heights, Michigan

AGS Company Automotive Solutions is a trusted leader in the automotive aftermarket, proudly serving customers for 95 years. With a reputation for quality, reliability, and innovation, AGS provides a wide range of products including brake, fuel, transmission, and specialty lines that keep vehicles on the road and performing at their best.

Headquartered in Muskegon, Michigan, AGS is committed to operational excellence and continuous improvement across manufacturing, distribution, and customer service. Our people are the foundation of our success, and we foster a culture guided by our core values: Give, Respect, Act, Innovate, and Lead. These values shape how we work together, support one another, and deliver excellence to our customers every day.

By combining strong Midwestern roots with forward-thinking innovation, AGS continues to expand its reach across global markets, driving progress and delivering solutions that customers can trust.

The Process & Equipment Technician plays a key role in supporting production operations by ensuring both equipment performance and process efficiency. This role is responsible for troubleshooting production equipment, supporting machine setup and adjustments, and helping optimize production processes to maintain quality, safety, and productivity standards.

This individual serves as a technical resource on the production floor, working closely with operators, leads, and maintenance to identify equipment issues, improve workflow, and ensure production runs smoothly. When equipment is operating normally, the Process & Equipment Technician actively supports production operations while identifying opportunities to improve processes, reduce downtime, and increase efficiency.

This position requires strong mechanical aptitude, problem-solving ability, and a proactive mindset focused on continuous improvement.

Company Values:​​Give: "Share Generously" - We commit to generosity in every action, sharing our time, knowledge, and resources to foster a collaborative and supportive environment.

Respect: "Value Every Voice" - We uphold a culture of respect, where every voice is valued and diversity is celebrated, ensuring a welcoming and inclusive environment.

Act: "Act with Integrity" - We take decisive action, guided by integrity and responsibility, to address challenges proactively and achieve our goals effectively.

Innovate: "Embrace Creativity" - We embrace creativity and innovation, constantly seeking novel solutions and approaches to drive progress and stay ahead of the curve.

Lead: "Inspire by Example" - We lead by example, inspire others through our dedication and passion, and strive to empower each team member to reach their full potential.

Key Responsibilities

Equipment Support & Troubleshooting

Troubleshoot production equipment to identify and resolve mechanical or operational issues.Perform machine adjustments, calibrations, and minor repairs to maintain equipment performance.Support equipment setup, changeovers, and startup procedures.Work closely with maintenance when advanced repairs are required.Monitor machine performance and proactively identify reliability concerns.Assist with preventative maintenance activities as needed.Identify recurring equipment concerns and communicate them to maintenance leadership.

Process Support & Optimization

Monitor production processes to ensure efficiency, consistency, and quality standards are met.Identify opportunities to improve production workflows, reduce downtime, and increase output.Support development and improvement of standard work procedures.Assist in identifying root causes of process or quality issues and implement corrective actions.Help train operators on proper machine operation and process standards.

Production Support & Machine Operation

Operate production machinery during periods when equipment issues are not present.Support production teams to ensure daily production goals are met.Ensure product quality through inspections and adherence to process standards.Assist with assembly, packaging, kitting, and production activities as required.Complete production documentation and system entries accurately.Assist operators with machine setup, adjustments, or operational support when needed.

Safety & Continuous Improvement

Promote safe work practices and ensure compliance with company safety standards.Participate in continuous improvement initiatives.Support training and development of team members.Ensure equipment is operated safely and report any safety concerns immediately.Maintain a clean, organized, and safe work environment in accordance with 5S standards.

Team Collaboration & Communication

Work closely with shift leads, operators, and maintenance personnel to support production needs.Communicate equipment concerns, downtime issues, and operational observations to leadership.Provide support across shifts as needed to ensure consistent equipment performance.

Culture & Collaboration

Share knowledge generously and support development of othersPromote a culture of open communication, continuous learning, and shared responsibility for qualityParticipate in team building, training, and company-wide initiatives to strengthen engagement and performanceModel AGS values in day-to-day interactions and decision-makingContribute to a workplace where people feel valued, supported, and empowered to succeed.

What Success Looks Like

Success in this role means equipment runs reliably, processes operate efficiently, production downtime is minimized, and the team has the technical support needed to meet production goals.A successful Process & Equipment Technician:Minimizes equipment downtime through effective troubleshooting.mproves production processes to increase efficiency and quality.Supports operators and production teams with technical expertise.Identifies opportunities to improve workflows and reduce operational issues.Maintains high standards for safety, quality, and operational excellence.

Qualifications and Education Requirements

High school diploma or equivalent required2+ years of experience in manufacturing, equipment operation, production processes, or industrial troubleshooting required.Strong mechanical aptitude and troubleshooting ability.Experience with production equipment setup and adjustments required.Understanding of manufacturing workflows and production processes.Strong problem-solving and critical thinking skills.Ability to read basic machine documentation or work instructions.Forklift experience or certification preferred.Strong attention to detail and commitment to safety.Excellent attendance and reliability.

Physical Requirements

Ability to stand for extended periods of time.Frequent bending, reaching, and twisting.Ability to lift up to 50 lbs.Ability to perform machine adjustments requiring dexterity and mechanical coordination.Continuous visual and mental attention when operating equipment.Ability to work safely around industrial machinery.

Perks & Benefits

At AGS Company Automotive Solutions, we believe great work starts with taking care of our people professionally, personally, and physically. Our benefits are designed to support your health, growth, and overall well-being while fostering a culture where people genuinely enjoy coming to work.

Health & Wellness

Medical, dental, and vision insuranceShort-Term Disability (STD) and Long-Term Disability (LTD) coverageLife insuranceAFLAC supplemental insurance optionsFitness membership benefit to support an active, healthy lifestyleEmployee Assistance Program (EAP) offering confidential support and resources

Growth & Development

Ongoing educational and professional development opportunitiesProud partner of Cornerstone University’s Soar Program, providing access to learning, leadership development, and career growth pathways

Culture First

A people-centered, values-driven culture rooted in respect, collaboration, and trustSupportive leadership that believes in growth, feedback, and doing the right thingA workplace where your voice matters and your contributions are recognized

Salary & Bonus

Base Salary Range: $23– $27/hr(Range is based on experience, skills, and role alignment within the organization.)Bonus Eligibility:Eligible for a performance-based bonus of up to 4 -10% of base annual salary, based on individual, team, and company performance.

Why AGS?

At AGS Company Automotive Solutions, you’re not just taking on a job, you’re joining a team that values people, teamwork, and doing things the right way. With more than 95 years in the automotive industry, AGS offers the stability of a well-established company while continuing to invest in innovation, operational excellence, and continuous improvement.

Culture matters here. We lead with respect, communicate openly, and support one another across teams. On the production floor, that means working alongside people who are willing to share knowledge, help solve problems, and step in when something needs to get done. Whether you’re troubleshooting equipment, supporting operators, or improving how machines run, you’ll be part of a team focused on keeping operations safe, efficient, and reliable.

This role plays an important part in keeping production running smoothly. Your ability to diagnose issues, make adjustments, and support the team directly impacts productivity, quality, and the success of our operations. If you enjoy hands-on work, solving mechanical challenges, and helping equipment perform at its best, this role provides the opportunity to make a real impact every day.

We also believe growth should be supported, not left to chance. Through training, skill development, and partnerships with programs like Cornerstone University’s Soar Program, we encourage employees to expand their knowledge and continue developing throughout their careers.

At AGS, we live our values - Give, Respect, Act, Innovate, and Lead - every day. If you’re looking for a place where teamwork, accountability, and continuous improvement come together, AGS is a great place to grow your career.

Salary progression is guided by demonstrated capability, impact, and readiness for expanded responsibility. This approach supports fairness, internal equity, transparency, and sustainable growth for both our people and the business.