IT Systems Administrator (Mid-Senior Level) at Consejo Counseling and Referral Service – Renton, Washington

Consejo Counseling and Referral Service not-for-profit organization is hiring a full-time IT Systems Administrator (Mid-Senior Level) for our Renton location.

We have exceptional benefits, including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off. We offer relocation cost assistance and a sign-on bonus.

Summary of Job Description:

The IT Systems Administrator position will assist the IT Director and support our organization’s rapid growth across all Consejo locations and staff. The IT Systems Administrator will be responsible for ensuring reliable IT operations, managing core infrastructure systems, and driving improvements across our hybrid environment.

This role focuses primarily on systems administration and IT operations, with secondary responsibilities supporting the help desk and day-to-day user needs. The IT System Administrator is a proactive problem solver who thrives in a dynamic, fast-growing environment and values security, compliance, and operational excellence, particularly within HIPAA-regulated settings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the administration and upkeep of Microsoft 365, including identity management, security configurations, collaboration tools, and compliance features.
• Assist in managing both on-premises and cloud-integrated infrastructure, such as Windows Server environments and Hyper-V virtualization platforms.
• Provide support for backup monitoring, contribute to disaster recovery planning, and help maintain business continuity procedures.
• Assist with monitoring and maintaining network infrastructure components, including firewalls, switches, VPN, and wireless systems.
• Support endpoint security efforts, patch management tasks, and device lifecycle processes through modern endpoint management tools.
• Assist with maintaining directory services and identity platforms by helping ensure secure account provisioning, permissions, and access controls.
• Provide tier 2/3 escalation support for complex issues beyond the help desk.
• Assist end users across all Consejo locations with hardware, software, and connectivity needs.
• Support VoIP systems, printers, mobile devices, and other operational technologies.
• Assist in managing the day-to-day IT operations, networks, and computer systems
• Contribute to documentation, knowledge base articles, and best practice procedures.
• Lead or participate in IT projects, system upgrades, technology rollouts, and new-site implementations.
• Evaluate and recommend technologies that improve reliability, security, and user experience.
• Collaborate with the Director of IT on strategic initiatives and long-term infrastructure planning.
• Uphold HIPAA, security, and data protection requirements across all systems.
• Monitor logs, alerts, and system activity for potential security incidents.
• Support audit activities and maintain required documentation for compliance.
• Other duties as assigned

QUALIFICATIONS

• 5+ years of experience in systems administration, IT operations, or similar mid/senior-level role.
• A Bachelor's degree in Computer Science or Engineering, or an equivalent combination of education, certification, and work experience, is required, or years of work experience comparable to education.
• Strong proficiency with Microsoft 365 administration (Exchange Online, Azure AD/Entra ID, Teams, SharePoint).
• Hands-on experience managing Windows Server, virtualization platforms (preferably Hyper-V), and hybrid environments.
• Solid understanding of networking fundamentals (TCP/IP, routing/switching, VLANs, VPN, firewalls).
• Experience with endpoint management tools (Intune, GPO, or similar).
• Familiarity with backup systems, disaster recovery strategies, and business continuity planning.
• Experience supporting multi-site environments.
• Strong troubleshooting skills with the ability to independently resolve complex technical issues.
• Excellent communication, customer service, and documentation skills
• Background working in HIPAA regulated or other compliance focused environments.
• Proficiency in managing identity services using Okta.
• Knowledge of low voltage and structured cabling systems.
• Strong understanding of VoIP technologies and telephony administration.
• Familiarity with monitoring platforms, ticketing tools, and industry best practices.
• Proactive ownership and accountability
• Strong problem-solving abilities
• Ability to work independently in a small, fast-paced team
• Adaptability in a rapidly growing organization
• Security-minded approach
• Strong organizational and time management skills
• Hybrid work model with periodic travel to sites across all Consejo locations.
• Occasionally requires after-hours work for maintenance, upgrades, or emergencies.
• Fast-paced environment supporting a rapidly expanding organization.

WORK SCHEDULE

This full-time in-person position works a typical schedule of 8 AM - 5 PM, Monday to Friday.

SALARY RANGE

$ 85,000 to $ 100,000 per year, depending on experience, qualifications, and credentials.

READY TO JOIN OUR TEAM?

We understand that your time is valuable, so we have designed a quick and easy application process. If you are a good fit for this position, we encourage you to complete our mobile-friendly application. We are excited to meet you and discuss how you can contribute to our team!

Consejo Counseling and Referral Service is an E-Verify and Equal Employment Opportunity Employer.