Showroom Coordinator at Arizona Appliance and Home – Scottsdale, Arizona

ROLE AND RESPONSIBILITIES

• Greet & qualify incoming customers. Provide concierge level service. Guide them to applicable displays & products
• Manage and qualify incoming phone calls from customers, support staff & management
• Provide our sales team with customer and administrative support to increase sales, positive customer management and retention.
• Assist with preparing quotes, templates and reconciling purchase orders
• Assists with inputting builder orders into system to include using builder portals to extract information
• Assist with creating job specification packets and customer facing presentations
• Assist with taking customer deposits or final payments
• Attend product trainings and sales meetings. Know breadth of products and programming
• Triage incoming customer service and input information into customer service system
• Maintain sales rotation, tracking and daily/weekly logs
• Assist with event preparations, attend events as able
• Ensure showroom is organized and prepared for business
• Order & manage office supplies

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High School Diploma
• Understanding of sales process and dynamics
• Microsoft Office Suite, Adaptable to working in multiple programs
• Experience with multi line phone system or VOIP

PREFERRED SKILLS

• Commitment to excellent customer service, displaying positive & cheerful attitude
• Excellent verbal and written communication skills
• Organized, detail oriented, self-starter mentality
• Critical thinking and ability to multitask