Behavioral Health Tech at Appalachian Regional Healthcare System – Linville, North Carolina

Location: Linville, North Carolina | Full-Time | Days 7:00am - 7:00pm

As a Behavioral Health Technician at UNC Health Appalachian, you will play a vital role in supporting patients and the care team by providing compassionate, patient-centered support in a behavioral health setting. You will work closely with licensed nursing staff to ensure a safe, therapeutic environment while contributing to meaningful patient outcomes.

• Compensation: Starting pay begins at $18.05 /hour, based on experience, education, and internal equity
• Schedule: Variable shifts including days, evenings, nights, weekends, and holidays
• Benefits: Comprehensive medical/dental/vision coverage, retirement with employer match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts

• Assist licensed nursing staff in delivering safe, effective patient care
• Monitor patient behavior and report changes or concerns promptly
• Support patients with daily activities and therapeutic interventions as directed
• Maintain a safe, structured, and supportive environment for patients
• Communicate effectively with patients, families, and the healthcare team
• Document observations and assist with maintaining accurate patient records
• Follow all ARHS policies, procedures, and regulatory requirements
• Promote a culture of compassion, respect, and accountability

• High school diploma or GED required

Experience:

• Previous experience as a CNA or in a behavioral health setting preferred

Licenses/Certifications:

• Basic Life Support (BLS) from the American Heart Association required at hire
• CNA certification (North Carolina) preferred
• Crisis Prevention and Intervention (CPI) certification required (completed during orientation)

Skills & Abilities:

• Ability to work under the direction of licensed clinical staff
• Strong communication and interpersonal skills
• Ability to remain calm and effective in high-stress situations
• Knowledge of patient care principles and behavioral health practices
• Ability to demonstrate exceptional customer service and compassion
• Basic computer skills including EMR documentation

• Frequent lifting, carrying, pushing, and pulling ≥ 50 lbs
• Prolonged standing, walking, and sitting throughout shifts
• Frequent bending, squatting, kneeling, twisting, and reaching
• Continuous hand, finger, and wrist dexterity
• Frequent patient mobilization and close patient interaction
• Regular exposure to bloodborne pathogens and healthcare environment hazards
• Exposure to electrical/mechanical equipment, chemicals, and uneven surfaces
• Irregular hours including days, evenings, nights, weekends, holidays, and emergencies

• Career Growth: Opportunities to advance within behavioral health and nursing pathways
• Impactful Work: Support patients during critical moments in their care journey
• Team Environment: Work alongside compassionate and dedicated healthcare professionals
• Community & Lifestyle: Enjoy life in Boone, NC — a vibrant mountain town known for its natural beauty and strong community

About UNC Health Appalachian
It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.”

About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.