Account Development Representative at Carpet City Flooring Center - Wausau – Wausau, Wisconsin

We are looking for an energetic professional for our sales development role who is ready to jump in and help our company grow. You'll need strong persuasion skills to convert potential customer prospects into qualified leads. We need someone who knows how to find prospects on social media and start building relationships with them. Our ideal candidate has prior experience in customer service or sales, is a great dealmaker, and enjoys talking to people on the phone and in person. If you want to start your sales career, please apply today!Compensation:

$60,000 - $85,000 yearly

Responsibilities:

• Collaborate with sales management in order to achieve objectives and enhance performance
• Locate and generate lucrative sales leads for our company's salesforce to pursue and ultimately close
• Appear at in-person or online trainings, meetings, trade shows, and sales events
• Generate leads through many methods, including face-to-face interaction, phone calls, texts, and emails
• Develop social media strategies for Facebook, LinkedIn, and other social networks

Business Development & Sales Growth

• Proactively prospect and develop new commercial and residential accounts.
• Conduct daily outreach activities, including calls, visits, networking, and follow-ups to generate new business.
• Maintain consistent follow-up with prospects and non-converted leads every 60 days.

Account Management & Relationship Building

• Establish and maintain strong relationships with current and prospective customers.
• Conduct follow-ups with established accounts to ensure satisfaction and uncover upcoming project opportunities.
• Attend industry and professional organization events to expand business relationships and generate leads.
• Serve as the primary point of contact throughout the sales and project lifecycle.

Sales & Project Coordination

• Prepare accurate estimates using take-offs, blueprints, or on-site measurements.
• Coordinate with internal teams and customers through all stages of the project, including: Initial consultation, Point of sale, Installation coordination, and Project completion follow-up.
• Ensure a high level of customer satisfaction throughout the entire process.

Customer Support & Reporting

• Resolve customer questions or concerns promptly and professionally.
• Document all sales activities, communications, and follow-ups.
• Provide management with updates on customer needs, market trends, and competitive activity.

Qualifications:

• Understanding the sales process and how to enter information into client databases desired
• Successful experience providing customer service preferred
• Details and meeting goals motivate you to provide exceptional customer service to your prospects, clients, and team
• High school diploma required, bachelor’s degree preferred
• Stellar communication, presentation, persuasion, interpersonal, and negotiating skills

• Degree or training in interior design, architecture, or a related field, or equivalent hands-on experience
• A genuine eye for design and the ability to translate client vision into material selections
• Confident communicator who can present ideas persuasively to contractors, decision-makers, and homeowners alike
• Self-motivated and comfortable managing your own book of business
• Familiarity with flooring materials, installation methods, or Furniture Fixtures Equipment is a strong plus
• CRM experience helpful; proficiency with measurement and estimation tools a bonus

About Company

Join the Carpet City Flooring Center Team today! At Carpet City Flooring Center, Wisconsin’s largest family-owned flooring center, we believe that success starts with great people—and that’s where you come in! What started as a single store in Wausau, WI, quickly expanded to be a trusted name across the state.

Why Join Carpet City Flooring Center?

• Established & Trusted: – With decades of experience, we’ve developed a company rooted in trust, expertise, and industry leadership.
• Career Development – We support your development, training, and professional development to help you reach your full potential.
• Collaborative & Supportive Culture – Join a team that values your ideas, creativity, and dedication. We work together to bring fresh solutions to our customers every day.

Company Benefits:

• Health, dental, and vision Insurance
• Company-paid life insurance
• Supplemental insurance
• Paid time off
• Use of Company Vehicle
• 401(k) with company match

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