Patient Access Coordinator - Colorado Springs at Aleracare – Colorado Springs, Colorado

About PURE

Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. Our success comes from our remarkable team, shared values, and a supportive culture that shows in every interaction, whether with patients in our clinics or with insurance companies and vendors at our corporate headquarters. If you are detail-oriented, self-directed, and passionate about ensuring claims are processed quickly and accurately, this could be the perfect role for you.

OUR CORE VALUES
We live by four core values that define our culture and guide our hiring:

· People-obsessed

· Passionate

· Builder

· Grateful

THE JOB

In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly.

THE IDEAL CANDIDATE

We’re seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will:

• Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Excel in customer service skills in both phone and in-person settings (medical environment experience preferred).
• Be tech-savvy and comfortable with various software applications.
• Be comfortable working in a fast-paced environment and taking on multiple roles.
• Collaborate seamlessly with nurses and other team members virtually

REQUIREMENTS

• High school diploma or equivalent
• Proficiency in CRM and EMR software systems
• BLS Certification within 30 days of hire
• Eligibility to meet U.S. employment requirements

WHY JOIN US?

At Pure Infusion Suites, you’ll find a role where your impact on patients’ lives is direct and meaningful every single day. If this resonates with you, we can’t wait to meet you.

Thank you for considering a career with Pure Infusion Suites. We look forward to the opportunity to work together!