Sales Coordinator at Resolute Road Hospitality – SALT LAKE CITY, Utah

The Hilton Garden Inn located in Salt Lake City is looking to add our hospitality family! This award-winning hotel is perfectly located right in the heart of downtown Salt Lake. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As a Sales Coordinator, you’ll support the hotel’s sales efforts by assisting with client outreach, coordinating group bookings, and maintaining accurate records and reports. You’ll collaborate with internal teams and external clients to drive revenue and ensure seamless guest experiences. This role is ideal for someone who thrives on Social Intelligence, works Stronger Together, and brings Grit to every interaction.

What You’ll Do

• Assist in executing sales strategies to maximize occupancy and revenue
• Support the sales team with lead generation, client follow up and proposal preparation
• Coordinate group bookings, contracts, and event details with clients and internal departments
• Maintain accurate records, reports, and correspondence in the sales system
• Conduct site tours and represent the hotel at community and industry events as needed
• Participate in revenue meetings and contribute to forecasting and planning
• Monitor market trends and competitor activity to identify new opportunities
• Collaborate with the front desk and operations teams to ensure seamless guest experiences
• Train front desk and applicable staff on sales processes and lead handling
• Maintain a professional image and uphold brand standards in all interactions
• Perform other duties as assigned

Knowledge, Skills & Abilities

• Strong communication and interpersonal skills
• Proficiency in Microsoft Office; experience with hotel sales systems preferred
• Knowledge of hospitality sales processes and market dynamics
• Ability to manage multiple tasks and prioritize effectively
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a collaborative team
• Comfortable with public speaking and client facing interactions
• Understanding of revenue management principles is a plus

Education & Experience

• High school diploma or GED required
• Associate or bachelor’s degree in hospitality, Business, or related field preferred
• 2-4 years of experience in hospitality or sales support preferred

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

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