Telecom Invoicing & Billing Specialist- Onsite (US Citizens w/Public Trust Clearance) at Swingtech – Atlanta, Georgia

About Swingtech

Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.

Location: Atlanta, GA- Onsite
POSITION TYPE: Full Time-W2-40/Hours/week

Clearance Requirement: Public Trust

We are currently looking to fill the Telecom Invoicing & Billing Specialist role. Responsibilities & other details are listed below:

RESPONSIBILITIES:

• Validate vendor charges, reconcile accounts, and process payments using customer’s financial systems such as TIMS, TOPS, VITAP, and Pegasys.
• Research payment statuses, resolve discrepancies, and maintain accurate data in customer’s business systems.
• Electronically process and transmit invoices to the Office of Finance.
• Manage electronic mailboxes to ensure timely resolution of tickets and inquiries.
• Reconcile vendor accounts with customer’s contracts to ensure accuracy.
• Prepare balance sheets, financial statements, and control documents.
• Collaborate with stakeholders to create and manage Business Objects reports as needed.
• Monitor data accuracy and address discrepancies in income/expense, gross margin, and general ledger accounts.
• Address and resolve billing inquiries from customer agencies and vendors.
• Monitor and resolve chargebacks, non-IPAC delinquencies, and rejected IPACs by researching various systems and coordinating corrections.
• Communicate effectively with clients, vendors, and internal teams to ensure timely resolution of financial issues.
• Process interagency agreements and manage funding documentation.
• Maintain system portals for document storage and dissemination to stakeholders.
• Support funds acceptance processing and maintain accurate records in customer’s financial systems.
• Identify opportunities to improve billing processes and recommend enhancements.
• Provide training and support to team members on reconciliation and invoicing processes.

ELIGIBILITY & QUALIFICATIONS:

• Minimum of 2 years of experience with telecom invoicing & billing.
• Associate’s degree in accounting or a related field, or equivalent experience.
• Strong attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint etc.).
• Strong communication and organizational skills.
• Ability to adapt to changing project needs and timelines.
• Ability to work independently and as part of a team.

BENEFITS SUMMARY
• 15 PTO days
• 11 paid holidays
• Medical Insurance with 3 options (HSA with $600 Employer Contribution).
• Dental Insurance with no age limit orthodonture.
• Vision Insurance through EyeMed (in and out-of-network coverage).
• Short-Term and Long-Term Disability coverage with 100% premium support.
• Life insurance and AD&D with 100% premium support.
• Supplemental Life Insurance
• Critical Care and Accident Insurance availability
• Pet Insurance through Nationwide
• Employee Assistance Program
• 401k with enrollment from day one. 4% deferral by company.
• $1500 Annual Training Budget
• $1500 Referral bonus
• Eligibility for annual merit and discretionary bonus
• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled