Caseworker at West Side Federation for Senior and Supportive Housing – New York, New York

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

The Case Worker is expected to work under the guidance of the Social Worker II. They will develop 1:1 relationships with the residents which will enable them to provide a range services to the residents which enable the residents to establish and maintain safe and independent lives in the community. 

Please Note: This is a full-time position (5) days a week on-site.   

Job Duties & Responsibilities

• Maintain accurate and organized case files, records, and reports. 
• Write progress notes after each resident encounter. 
• Develop individualized service plans with residents. 
• Draft correspondence, notices, and reminders for residents as needed. 
• Complete data entry of resident progress in internal databases. 
• Assist residents with general inquiries or referrals to services. 
• Accompany residents to appointments or community activities as needed. 
• Help facilitate social and recreational activities for residents. 
• Assist in preparing materials for group sessions or workshops. 

• Carry a caseload of residents who present less challenging. 
• Participate in team meetings and trainings. 
• Assist social workers in emergency situations as directed. 
• Report urgentresidentconcernspromptly to supervising social workers. 

Required Skills / Abilities

• Good written and oral communication skills.
• Solid organizational ability, time management, and interpersonal skills.
• Basic computer skills and familiarity with data entry.
• Desire or interest in working and supporting an aging population.

Education & Experience

• High school diploma or equivalent; associate or bachelor's degree in social work, Human Services, or related field preferred.  

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.