Warehouse Operations Coordinator at Connecticut Foodshare Inc – Wallingford, Connecticut

Description:

Connecticut Foodshare is the food bank serving all of our neighbors across the state. Working with a strong network of community-based hunger relief programs, we help provide nutritious food as well as long-term, sustainable solutions to food insecurity. By joining Connecticut Foodshare, you will be part of a team that helps drive community awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger.

Position Summary:

The Warehouse Administrator is responsible for providing administrative and operational support to the Operations Department, with a primary focus on scheduling and receiving functions. Reports to the Inventory Control & Operations Manager.

Essential Duties and Accountabilities:

• Accurately enter, update, and maintain operational data, schedules, and records to ensure information integrity and reliability.
• Coordinate inbound receiving schedules via phone and email, ensuring timely communication and accurate daily planning.
• Maintain and update the daily receiving schedule board, reflecting real-time changes, priorities, and adjustments.
• Support receiving operations by conducting Receiving Audits (approximately 2–3 per day) to ensure documentation accuracy and compliance.
• Maintain organized and accurate donor files in hard-copy format, including receiving forms, bills of lading, Car Arrival Reports (CARs), and invoices.
• Track and confirm cooler and freezer depleted tags, ensuring proper documentation and coordination with assigned personnel.
• Monitor departmental supplies and inventory levels (e.g., paper, wrap, gloves, and related materials) and proactively identify reorder points to prevent operational disruptions.
• Monitor selector productivity by manually entering and maintaining daily case count data.
• Ensure accuracy and consistency when recording productivity metrics and verifying data against source documentation.
• Demonstrate exceptional attention to detail when reviewing audits, billing, paperwork, and system entries.
• Process billing for driver-led agency distributions (extras) in a timely and accurate manner.*Back up to Cat*
• Communicate clearly and professionally, both in writing and verbally, with drivers, internal teams, donors, and external partners.
• Prioritize workload effectively to meet daily deadlines in a fast-paced operational environment.
• Identify and escalate issues, discrepancies, or delays in a timely manner to support smooth departmental operations.
• Adhere to established policies, procedures, and compliance requirements while supporting continuous improvement efforts.
• Perform additional duties as assigned.

Requirements:

Minimum Education/Experience:

• Associate degree in a related field with 2 years of related experience in similar or related function in a comparable environment OR 4 years of related experience in similar or related function in a comparable environment.
• Experience with Microsoft Office Suite.

Preferred Education/Experience:

• Bachelor's degree in a related field with 1+ years of progressively responsible experience in similar or related function OR 4+ years of progressively responsible experience in similar or related functions.
• Experience in general warehousing, working with a computerized inventory system and understanding inventory control practices.

To apply, please submit a resume and cover letter to Human Resources.
Connecticut Foodshare, as a state contractor, is an affirmative action/equal employment opportunity employer committed to non-discrimination in all its hiring and employment practices. Connecticut Foodshare maintains a drug-free workplace.