Administrative Manager at North Country Hospital – Newport, Vermont

Who we Are:

Nestled in the most northern part of Vermont, North Country Hospital is a community-focused 25 bed critical access hospital, where we prioritize the well-being of our neighbors. North Country Hospital is more than just a healthcare provider; we are a vital part of the community, working together to build a healthier future. Our patient’s health is our priority, and we go above and beyond to care in every way possible.

Position Statement (A brief paragraph that summarizes the overall role)

The Primary Care Administrative Manager is responsible for the oversight and management of the administrative functions of the primary care practice by directing the work of administrative staff by assigning specific tasks and responsibilities as needed, implementing new programs and procedures to improve services, operations and efficiency and responding to changes within the system and the external environment.

Key Responsibilities:

• Maintains adequate staffing levels to ensure adequate coverage and efficient operations. Interviews and evaluate all subordinate staff positions. Trains/orients, supervises, assigns and counsels subordinate staff members. Subordinate staff include Patient Access, Schedulers and Call Center staff.
• Coordinates patient, providers and staff scheduling for appropriate practice coverage, organizes assignments, reviews work, evaluates performance and recommends personnel actions to the Director of Primary Care.
• Knowledgeable with RHC, CLIA and VOSHA rules and regulations.

Knowledge, Skills and Abilities:

• 3+ years in a supervisory capacity, preferably in a primary care practice.