Medical Records Information Specialist at JMA Pediatrics - Jeffers, Mann & Artman – Raleigh, North Carolina

JMA Pediatrics is seeking a Medical Records Information Specialist to join our Support Services department at our Raleigh location.

This position will support the practice by processing incoming medical documents with confidentiality in a timely manner.

Duties will include retrieving, organizing and distributing patient health documents to ensure accurate data for patient care. This will require excellent phone etiquette while reaching out to patients/parents and medical offices. The medical records information specialist will work closely with our clinical team members to facilitate timely and accurate medical document needs, while maintaining a very high level of professionalism and customer service/patient satisfaction.

This position will process incoming patient medical documents in a confidential timely manner and supports answering patient calls and appointment scheduling during high volume times.

Qualifications:
*Previous medical record processing experience in a medical office environment preferred.
*HIPAA Regulations knowledge.
*Previous experience in customer service, phone etiquette and data entry.
*Self-driven and professional.
*Excellent data entry, written and verbal communication skills.
*Accurate with high attention to detail.
Benefits:
Competitive Compensation and Excellent benefits: Medical, Dental, Vision, Life, Disability, PTO, 401(k) matching, and referral program.

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JMA Pediatrics conducts criminal background checks on all applicants prior to hire. A conviction will not necessarily disqualify you from employment but will be considered in relation to the position and in accordance with applicable laws.

JMA Pediatrics is committed to Equal Employment Opportunity and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law