Part Time Volunteer Group Specialist at Volunteers of America Colorado – Denver, Colorado

WHO WE ARE:

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

WHAT MAKES VOA SPECIAL?

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado’s most vulnerable citizens.

** The Volunteer Group Specialist is responsible for leading volunteer groups in the field to support Volunteers of America Colorado programming. This role ensures volunteer groups feel welcome, supported, and have a good service project experience, while acclimating groups to the work our organization does. This position will also be responsible for the management of our Yard Angels and Snow Buddies program and requires consistent communication with both clients, volunteers, donors, and program staff. This role will require facilitating outdoor yard projects with group volunteers, as well public speaking with groups and client calls. The perfect fit for this role would be someone with a compassionate nature, a deep love of volunteerism and serving alongside others, excellent communication and relationship management skills, and great time management skills.

Essential Job Duties and Responsibilities

· Coordinates with Volunteer Program Manager and Community Engagement Specialist to lead volunteer groups in the field, ensuring a pleasant volunteer experience.

· Works with corporate volunteer groups to coordinate donation pickups and cultivate donors.

· Vets and works with clients for Yard Angels and Snow Buddies programs, working with the Volunteer Program Manager to schedule groups to serve clients.

· Provides accurate information, assistance, and problem resolution for volunteer groups.

· Maintain regular communication and follow-ups with active and prospective volunteer groups to ensure engagement and continuity.

· Communicate VOA Colorado’s mission, expectations, and operational concepts to volunteers and stakeholders.

· Collaborate and maintain proactive communication with Volunteer Service Team and Program staff on volunteer group events.

· Maintain accurate, timely, and complete volunteer group records in Salesforce, including but not limited to volunteer hours and service activities.

· Coordinate with Volunteer Program Manager to ensure data accuracy and reporting integrity.

· Compile and track metrics including but not limited to:

o Number of Volunteers

o Volunteer Hours

o Clients Served

o Other program performance indicators

· Support logging, documentation, and tracking systems used by the Volunteer Services.

· Ensure volunteer compliance with agency policies, procedures, and regulatory requirements.

· Participate in VOA Colorado events and community outreach, including but not limited to fairs, organizational and partner events, and pop-ups to support volunteer recruitment and visibility.

· Perform other duties as assigned by Volunteer Program Manager and Advancement Team.

Working Conditions and Physical Requirements

· Must be able to lift/move up to 35 lbs and facilitate outdoor yard projects with volunteer groups in seasonal weather.

· Travel to and from event locations, service sites, and other locations required.

· Required standing, walking, and reaching, for extended periods of time.

· The employee is frequently required to use hands or fingers, handle or feel objects, tools, and equipment.

· The noise level is usually moderate to high.

Position Type and Expected Hours of Work

· Part-time 24 hours, Tuesday – Thursday 9 AM – 5 PM

· May need to attend meetings on Mondays and will flex schedule accordingly.

Location

2660 Larimer St

Denver, CO 80205

Pay Range: $20.00-$22.00/hr

BENEFITS (eligibility is based on job type/status)

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Volunteers of America is an EEO/AA Employer

Position will remain open until filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans are strongly encouraged to apply

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.

Minimum Qualifications of Position

· Experience working with or supporting volunteers or customer-facing roles

· Must own transportation, valid Colorado driver’s license and state-mandated automobile insurance

· Ability to adapt to a fast-paced operational environment

· Compassionate nature and ability to maintain relationships with diverse stakeholders

· High school diploma

Preferred Qualifications of Position

· Ability to work independently, exercise good judgement, and participate as a member of a multi-disciplinary team.

· Experience and/or comfort working with landscaping, grounds maintenance, or proficient in outdoor power equipment.

· Comfort and experience navigating CRM systems.

Knowledge and Skills

· Excellent computer skills, with demonstrated proficiency in Microsoft Suite.

· Excellent verbal and written communication skills.

· Detail oriented and public speaking skills

· Demonstrated customer service and phone skills