Banquet Server at Charlestowne Hotels – Midland, Michigan

Basic Description:

We are looking for an energetic and detail oriented on call banquet server to join our growing staff. In this role you will work alongside our current team members to cater events. Candidates should possess an efficient work ethic, a friendly and professional demeanor, and be comfortable being on their feet for several hours at a time.

Task and Responsibilities:

• Assist with table and meeting space prep before the event
• Read and execute all BEO's
• Set up display stations and pop up bars to FQI standards
• Assist with food/buffet preparation before and during the event
• Ensure safe food handling guidelines are followed by self and team members
• Arrange food on serving trays in an aesthetic manner
• Deliver food from the kitchen and/or prep area to the meeting space in a timely manner
• Serve appetizers and plated items to guests
• Open wine, take drink orders
• Serve both alcoholic and non-alcoholic beverages
• Always remain guest focused with the goal being 100% satisfaction and completion of all BEO's
• Assist with post-event clean up, inventory, food storage, and tear down
• Work as a member of a team, communicate with team members and supervisors to ensure efficient work ethic and overall guest satisfaction

Minimum Requirements:

• Excellent, professional communication skills
• Must possess a positive attitude and the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Stand, sit, or walk for an extended period of time
• Must be able to work under pressure or in the presence of a large guest crowd during offered guest receptions and maintain a courteous and hospitable demeanor and attitude throughout
• Must be able to maintain a courteous and hospitable demeanor and attitude towards all: guests, peers, management without regard of home department, position and/ or heritage.
• Ability to prioritize tasks and multi-task
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in regulation with company dress code policy
• Adhere to all regulatory, company and department policies and procedures
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Must be able to stand for extended periods of time
• Perform other reasonable job duties as requested by Supervisors